Showroom Fleet And Driver Operations Manager

We are looking for a Showroom Fleet & Driver Operations Manager to oversee our test drive program, appointment scheduling, and fleet logistics, while managing a team of professional drivers. This is a hands-on role ensuring seamless showroom operations and delivering exceptional customer experiences through well-coordinated test drives and punctual service.

The ideal candidate is highly organized, proactive, and a natural leader who thrives in a fast-paced, customer-focused environment. If youre passionate about automotive excellence, logistics coordination, and team leadership—read on.

Key Responsibilities

Core Functions

• Manage the scheduling and execution of all test drive appointments and vehicle allocations.
• Oversee the fleets operational condition, ensuring regular maintenance and cleanliness standards.
• Maintain updated records for vehicle usage, servicing, and driver shifts.
• Handle customer-facing responsibilities during showroom visits and test drive sessions.
  
  

Team Management & Collaboration

• Lead, train, and supervise a team of showroom drivers, setting clear daily goals.
• Coordinate with sales and customer service teams to streamline appointment handling.
• Resolve operational issues promptly and ensure driver punctuality and professionalism.
• Maintain a culture of accountability, teamwork, and high service standards.
  
  

Performance, Reporting & Strategy

• Track key metrics like test drive conversion rates and customer feedback.
• Optimize driver schedules and fleet utilization for maximum efficiency.
• Report fleet condition and operational challenges to management regularly.
• Implement improvements in booking, dispatch, and vehicle readiness systems.
  
  

Requirements:

• 3+ years’ experience in fleet coordination, operations, or showroom logistics.
• Proven team leadership experience, ideally within the automotive or service sector.
• Strong organizational and time-management skills.
• Familiarity with CRM tools or scheduling systems.
• Valid UAE driver’s license is a must.
• Professional communication in English; Arabic is a plus.
• Customer-focused mindset and ability to multitask under pressure.
  
  

Salary & Benefits:

Competitive Salary: 6,000 AED

Includes:

• Work Visa sponsorship
• Medical insurance
• 30 days of paid annual leave
• Company training and a supportive team environment
  
  

Work Arrangement:

Type: Full-time, on-site position

Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.

Why Join Us?

✔ Join Alba Cars, one of the UAE’s most trusted pre-owned automotive showrooms, known for excellence and customer-first service.

✔ Take charge of a critical operational role that directly impacts test drive experience and showroom efficiency.

✔ Lead a dedicated in-house team within a fast-paced, high-volume dealership environment.

✔ Grow your career in a stable, structured company that values initiative, discipline, and internal progression.

Organized and efficient? Step into a role where your structure powers our success. Apply now!

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