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Showroom And Operations Coordinator

Talentmate

United Arab Emirates

27th July 2026

2607-36366-7

Job Description

Manage the showroom on a day-to-day basis, welcoming and attending to walk-in visitors professionally and ensuring a positive first impression
Assist during showroom demonstrations and events, supporting the team in presenting robots to visitors and clients
Capture photos and short video clips during showroom events and demos to support the marketing team's content needs
Maintain showroom robots in peak condition — ensuring all units are charged, clean, and demo-ready at all times

Answer visitor and customer queries via chat, email, and phone — handling basic technical questions independently and escalating complex technical queries to the senior team by booking an online support meeting
Set up robot content and messages through the Robot Console and manage content data via Excel files
Maintain a basic FAQ and response template library to handle repeat queries faster and ensure consistent communication
Act as Zoom Master during online webinars — managing attendees, breakout rooms, screen sharing, and ensuring sessions run smoothly

Prepare and coordinate outbound shipments for Amazon, Noon, and direct deliveries — including packing, labelling, and handover to logistics
Coordinate with internal teams on robots going out for delivery or rental, ensuring accurate scheduling and documentation
Liaise with logistics and shipping companies to provide required documents, follow up on quotes, and track shipment updates

Conduct regular stock counts and maintain accurate inventory records, flagging discrepancies or low stock levels promptly
Handle basic accounts-related tasks including updating stock records and purchase entries in coordination with the management team

Requirements

Prior experience in a showroom, front-of-house, operations, or customer-facing role

Comfortable handling customer queries across chat, email, and phone in a professional and friendly manner

Basic understanding of tech or robotics products — willing to learn product knowledge quickly to handle first-level technical queries

Organised and detail-oriented, able to manage stock, shipments, and coordination tasks simultaneously

Comfortable using Zoom and familiar with webinar or online meeting management

Basic accounting or stock management experience is an advantage

Good communication skills in English

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	United Arab Emirates	City:	Dubai
Company Website:	robohub.info	Job Function:	Operations Management
Company Industry/ Sector:	IT Services and IT Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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