Shipping Administrator (225-616)

The role of a Shipping Administrator is integral to the efficient operations of logistics and supply chain businesses. In this position, you will be responsible for ensuring that shipping documentation is accurately prepared, processed, and managed to facilitate the smooth transfer of goods to various destinations. Your keen attention to detail and ability to work under pressure will be critical in ensuring compliance with all relevant regulations and company policies. This role demands an organized individual who can coordinate with multiple departments, manage schedules, and handle the dining details of transportation logistics. As a Shipping Administrator, you are the backbone of the shipping process, ensuring products reach their destination on time and in excellent condition.

Responsibilities

• Prepare and manage shipping documentation, including bills of lading and shipping labels.
• Coordinate with carriers and freight forwarders to schedule pickups and deliveries.
• Maintain accurate records of all incoming and outgoing shipments in the system.
• Ensure compliance with all shipping-related regulatory and company-specific policies.
• Track shipments and update relevant parties on the status and any delays.
• Collaborate with warehouse staff to facilitate efficient loading and unloading of goods.
• Resolve shipping discrepancies, ensuring prompt communication and resolution methods.
• Work with the finance department to handle shipping invoices and billing queries.
• Prepare regular reports on shipping activities, costs, and performance metrics.
• Handle customer inquiries and complaints regarding shipping concerns professionally.
• Verify shipping orders and documentation for accuracy and completeness.
• Manage inventory levels and reorder supplies necessary for shipping operations.

Requirements

• High school diploma or equivalent; additional certifications are a plus.
• Proven experience in logistics, shipping, or similar roles in the industry.
• Strong understanding of shipping processes and international trade regulations.
• Excellent organizational skills with attention to detail and accuracy.
• Proficiency in using shipping software, ERP systems, and MS Office tools.
• Exceptional communication abilities both in verbal and written formats.
• Ability to manage multiple tasks simultaneously and meet tight deadlines.