Shipping Administrator (225-1012)

As a Shipping Administrator, you will play a critical role in managing the day-to-day logistics and shipping operations of our company. This position requires an organized and detail-oriented individual who can coordinate shipments, manage supply chain logistics, and handle customer inquiries with ease. You will be responsible for ensuring that products are shipped in a timely manner, and that all necessary documentation is accurately completed and maintained. Your expertise will help minimize delays, reduce shipping errors, and improve overall efficiency in our shipping processes. With a focus on customer satisfaction, you will be a vital link between the warehouse, dispatch teams, and the wider business operations.

Responsibilities

• Coordinate and oversee daily shipping operations to meet delivery schedules.
• Prepare and manage all shipping documents, including invoices and delivery notes.
• Monitor and track shipment progress, promptly addressing any delays or issues.
• Collaborate with warehouse staff to ensure timely picking, packing, and dispatch.
• Liaise with carriers and freight forwarders to schedule shipments efficiently.
• Maintain accurate records of inventory levels and shipping transactions.
• Respond to customer inquiries and provide solutions to shipping problems.
• Ensure compliance with international shipping regulations and guidelines.
• Develop and implement strategies to improve shipping and logistics efficiencies.
• Evaluate shipping options and negotiate better rates with carriers.
• Analyze shipping data to identify trends and suggest improvements.
• Assist in the development of shipping policies and procedures.

Requirements

• Proven experience in shipping, logistics, or supply chain management.
• Strong organizational skills with an ability to multitask effectively.
• Proficient in shipping software and Microsoft Office suite applications.
• Excellent communication skills, both written and verbal communication.
• Attention to detail and a high level of accuracy in work.
• Ability to work under pressure and meet tight deadlines consistently.
• Knowledge of international shipping regulations and documentation requirements.