Service Engineer 14N25

The role of a Service Engineer 14N25 is integral to ensuring that machinery and equipment operate efficiently, minimizing downtime and maximizing productivity. This position requires a professional who is skilled in the installation, maintenance, and repair of complex equipment. As a Service Engineer 14N25, you will work with a dynamic team of technicians, engineers, and company clients to diagnose and resolve technical issues promptly. You must possess strong analytical skills, attention to detail, and the ability to understand complex systems. Whether working independently or as part of a team, your communications skills will be crucial in coordinating with clients and delivering technical solutions that enhance customer satisfaction and trust.

Responsibilities

• Install and configure equipment and systems according to specifications.
• Perform routine maintenance checks to ensure proper functioning of equipment.
• Diagnose and troubleshoot technical issues effectively and efficiently.
• Collaborate with clients to understand their service needs and requirements.
• Document and maintain accurate records of all service and maintenance activities.
• Provide technical assistance to clients via telephone, email, or onsite visits.
• Recommend upgrades and modifications to improve equipment performance.
• Ensure compliance with safety and environmental regulations during service tasks.
• Conduct training sessions for clients on the operation and maintenance of equipment.
• Order and maintain an inventory of parts and supplies necessary for maintenance tasks.
• Develop and maintain positive relationships with clients to foster loyalty.
• Continuously update skills and knowledge to keep up with technological advancements.

Requirements

• Bachelor's degree in Engineering or a related technical field is preferred.
• Minimum of three years of experience in equipment maintenance or service roles.
• Strong technical knowledge of machinery and electronic equipment operation.
• Excellent problem-solving skills and the ability to work under pressure.
• Effective communication skills to explain complex issues in simple terms.
• Willingness to travel to customer sites for on-site maintenance and repairs.
• Proficiency in using diagnostic tools and software relevant to equipment service.