Server In Room Dining - Waldorf Astoria Dubai Palm Jumeirah

A Server (In Room Dining) with Waldorf Astoria Hotels & Resorts is responsible for delivering exceptional in-room dining experiences by providing guests with food and beverages in an efficient, discreet, and personalized manner, in accordance with luxury service standards and hotel procedures.

What Will I Be Doing

As a Server (In Room Dining), you are responsible for delivering food and beverages to guest rooms as requested, ensuring accuracy, presentation excellence, and refined service in accordance with hotel standards. An In Room Dining Server carries the responsibility of thoroughly understanding menu offerings, preparation methods, and service procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Deliver in-room dining orders promptly and accurately, ensuring presentation and service meet luxury standards
• Set up trays and trolleys in guest rooms with attention to detail, elegance, and guest comfort
• Provide a courteous and personalized service experience while respecting guest privacy and room etiquette
• Demonstrate thorough knowledge of menus, dietary information, and preparation methods to confidently explain and recommend items
• Ensure all service equipment, trays, and trolleys are prepared, maintained, and cleared according to hygiene and presentation standards
• Coordinate effectively with the kitchen and order-taking team to ensure timely and accurate service delivery
• Complete all before and after service mise en place in accordance with established procedures
• Maintain cleanliness and organization of service areas, pantries, and equipment at all times
• Comply with hotel licensing regulations as well as health, safety, and fire procedures
• Maximize revenue opportunities through attentive service, product knowledge, and appropriate upselling techniques
• Handle guest requests, preferences, and special occasions with professionalism and discretion
• Ensure all operational supplies are adequately stocked and properly store
  
  
  

What Are We Looking For

A Server (In Room Dining) serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience in luxury hospitality or in-room dining service
• A warm, gracious personality with a polished and professional appearance
• Ability to anticipate guest needs and provide discreet, personalized service within the guest room environment
• Excellent interpersonal and communication skills
• Strong attention to detail with a commitment to accuracy in order delivery and presentation
• Accountable, reliable, and able to perform confidently in a fast-paced environment
• Committed to delivering exceptional levels of guest service
• Ability to work under pressure while maintaining composure and professionalism
  
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in a luxury hotel in-room dining operation
• Knowledge of fine dining service standards and etiquette
• International hospitality experience
• Passion for delivering exceptional and personalized guest experiences
  
  
  

What Will It Be Like To Work For Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.

Work Locations

Waldorf Astoria The Palm

Schedule

Full-time

Brand

Waldorf Astoria Hotels & Resorts

Potential Benefits

Housing, Transport, Additional benefits as per company policy

Job

Bars and Restaurants

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