Senior Zoho Developer

Black & Grey HR is partnering with a supplier of jewellery manufacturing machinery and technology solutions to hire an experienced Senior Zoho Developer who will be responsible for designing, developing, customising, and managing Zoho applications while integrating them with third-party platforms and business systems. The role focuses on enhancing business processes through automation, maintaining high system performance, and supporting enterprise-wide digital transformation initiatives.

Key Responsibilities

Zoho Application Development & Administration

• Administer, configure, and maintain Zoho applications, including Zoho CRM, Zoho People, Zoho Books, Zoho Projects, Zoho Desk, and other Zoho products.
• Customize modules, layouts, workflows, blueprints, dashboards, reports, and automation based on business requirements.
• Develop custom business applications using Zoho Creator and Deluge scripting.
• Optimize and automate business processes to improve operational efficiency and user experience.
• Monitor system performance, troubleshoot issues, and ensure high availability of Zoho applications.
  
  

• Design, develop, and maintain integrations between Zoho applications and third-party platforms using REST APIs and webhooks.
• Support the development, enhancement, and maintenance of e-commerce platforms while ensuring seamless integration with Zoho solutions.
• Integrate payment gateways, ERP systems, logistics platforms, and other enterprise applications where required.
• Maintain data integrity through regular audits, backup procedures, and user access management.
  
  

• Collaborate with business stakeholders to gather functional requirements and translate them into scalable technical solutions.
• Prepare technical documentation, system architecture documents, user guides, and standard operating procedures.
• Provide end-user training, technical support, and troubleshooting assistance.
• Stay updated with the latest Zoho releases, cloud technologies, SaaS best practices, and emerging industry trends.
  
  

• 6–10 years of hands-on experience implementing, customizing, and managing Zoho applications.
• Strong experience with Zoho Creator, Deluge scripting, workflow automation, and API integrations.
• Proven experience developing, managing, or integrating e-commerce platforms such as Shopify, WooCommerce, Magento, or custom-built solutions.
• Strong understanding of CRM, HRMS, Finance, Inventory, and Project Management business workflows.
• Experience working with REST APIs, webhooks, and third-party system integrations.
• Excellent analytical, troubleshooting, and documentation skills.
• Ability to manage multiple projects independently while meeting deadlines.
• Strong communication and stakeholder management skills.
  
  

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Business Information Systems, or a related field.
• Zoho Creator or Zoho CRM Certification (Preferred).
  
  

• Zoho CRM Administration
• Zoho Creator
• Deluge Scripting
• REST API & Webhook Integrations
• Workflow Automation
• Zoho Books, People, Projects & Desk
• E-commerce Platform Integration (Shopify, WooCommerce, Magento)
• Payment Gateway Integration
• ERP & Logistics System Integration
• Cloud Platforms & SaaS Architecture
• Business Process Automation
• Technical Documentation
  
  

• Experience with Agile development methodologies.
• Knowledge of cloud platforms and SaaS application architecture.
• Experience integrating enterprise applications such as ERP, logistics, and payment gateway solutions.
• Strong problem-solving and business process optimization capabilities.
  
  

• Salary + Benefits