Senior Technical Engineer - Data Centre

Job Purpose

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, were always at the forefront, pushing boundaries. Were on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as Senior Technical Engineer - Data Centre.

Join our Digital Platforms and Employee Experience team as Senior Technical Engineer, driving cutting edge Network and Telecom practices at a group level. In this pivotal role, you will be instrumental in designing, implementing, and optimizing our Network and Telecom strategies to enhance efficiency, scalability, and reliability across our technology landscape, globally. Your expertise will help us streamline operations, reduce time-to-market, enhance performance and resiliency and continuously improve our technology and processes. If you are passionate about leveraging the latest Network and Telecom technologies and practices to drive innovation and excellence, we invite you to apply to play a crucial role in shaping the future of our technology initiatives at Emirates Group.

As a Senior Technical Engineer - Data Centre, you will design, develop, and deliver robust, high-quality IT data solutions that align with business needs and corporate standards. The role will serve as a technical expert and consultant within the technology area, providing guidance to Emirates Group IT (EGIT) teams and ensuring the successful delivery of assigned work packages. By bridging the gap between business requirements and technical implementation, the role will drive innovation, foster high-performing technical teams, and support the adoption of new technologies. This position is critical to ensuring that developed solutions meet service-level expectations in terms of availability, capacity, performance, security, and reliability while adhering to enterprise development standards and methodologies.

In This Role You Will

• Provide expert technical consultancy and guidance to EGIT dealing within the technology area and act as lead technical member in the project team delivering the work packages assigned. Foster the development of high-performing technical teams to meet strategic architectural objectives
• Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high quality and conforming to corporate standards and in line with the technical strategy.
• Ensure that the developed architecture/solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability.
• Develop solution architectures for assigned projects with the established EA standards and support the development of technology advancements and adaptation of new technologies.
• Collaborate with other IT Technology teams to implement ongoing monitoring of the relevant technology to ensure level 1 & 2 incidents are configured within EMS.
• Guide Project Manager/Technology team managers for solution definition, technical design and development of in-house developed solutions. These are to be delivered as per agreed costs and timescales to meet signed-off functional, technical and process requirements.
• Ensure that assigned incidents are resolved within the agreed service levels and problems are defined and analysed in line with the Problem Management Process. Ensure that solutions to problems meet the architectural and security standards within the technology area and that impact on the business is minimised. Own and manage changes within the technology area.
• Publish and maintain high-quality documentation and data catalogue for the technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployments architecture to ensure data accuracy, accessibility, and governance across systems.
• Manage the End-of-life replacement of equipment and/or software within the technology area to ensure conformance to technical standards and support the technology initiatives and directions.
• Ensure the process and enhancement specifications are translated into effective programs with error-free code using the enterprise development tools, methods and languages.
  
  

Qualification

To be considered for the role, you must meet the below requirements:

• Degree or Honours (12+3) or equivalent Degree in Information Technology or equivalent.
• VCDX-NV or VCP-NV certification in VMware NSX-T
• 5+ Years of VMWare technology with specific experience on NSX-T design, administration and troubleshooting for both Private and Public Cloud .
• Knowledge of ITIL Framework.
• Skilled in Layer 2 & 3 Networking Incl. MAN/WAN/LAN, Routing & Switching, BGP, SDN and load balancers.
• Hands-on experience with enterprise routing protocols, including OSPF and BGP, and their use in campus and hybrid environments.
• Demonstrated experience with high-availability and resiliency designs, including HSRP/VRRP, ECMP, LACP, MLAG/vPC, and fast convergence techniques.
• Experience using Terraform, Python, Ansible, API’s, Git or similar tools to automate infrastructure-as-code alongside CI/CD workflows.
• Hands‑on experience with 802.1X authentication, Network Access Control (NAC), and integration with enterprise identity systems (e.g., AD, Azure AD, RADIUS, PKI).
• Experience with network monitoring, observability, and troubleshooting tools, including SNMP, NetFlow/IPFIX, telemetry, syslog, and packet capture.
• Ability to produce and maintain technical documentation, including HLDs, LLDs, standards, diagrams, and operational runbooks.
• Demonstrated ability to lead technical initiatives, act as an escalation point, and mentor junior engineers.
• Strong communication skills, with the ability to clearly articulate complex technical concepts to both technical and non-technical stakeholders.
• Ability to work effectively in large, complex enterprise environments, collaborating across infrastructure, security, cloud, and application teams.
  
  

Leadership Role: No

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers

---