Senior System Administrator

ABOUT US

Fakeeh Health is a pioneering healthcare group brought to the UAE by the esteemed founders of Fakeeh Care Group, KSA. With a strong legacy in clinical excellence, research & innovation, and academic integration, Fakeeh Health stands as a testament to our unwavering commitment to delivering holistic, high-quality, and accessible healthcare.

Fakeeh Health includes a network of patient-focused facilities led by our flagship, Fakeeh University Hospital, where Person-Centered Care (PCC) guides both patient and employee experiences. As a Planetree-aligned organization, we foster a supportive and empowering work culture. Our network also includes Fakeeh MediCenters across Dubai for accessible primary care, the tech-enabled Fakeeh Smart Clinic for hybrid physical and virtual care, and Fakeeh DaySurge, focused on minimally invasive, same-day procedures.

Aligned with our organizational values and PCC goals, we value professionals who bring experience in community engagement or corporate social responsibility (CSR), as such backgrounds reflect our shared commitment to meaningful social impact and community upliftment.

JOB PURPOSE:

To design, plan, implement, and maintain mission-critical enterprise systems, ensuring optimal performance, security, and recovery procedures. The role involves serving as a technical expert in system administration, recommending system redesigns, and providing project leadership to deliver high-quality service to Fakeeh Care customers.

KEY RESPONSIBILITIES AND DUTIES:

1. Administer the day-to-day operations of Fakeeh host servers by monitoring system performance, configuration, maintenance, and repair across all Fakeeh Care entities.
2. Develop new system and application implementation plans, custom scripts, and testing procedures to ensure operational reliability.
3. Continuously monitor the performance and availability of systems and networks to ensure efficient and effective operation.
4. Plan, test, and implement upgrades for information systems.
5. Integrate new software applications into existing systems.
6. Oversee and supervise system administrators, coordinating with different entities to ensure seamless operations.
7. Ensure new applications are integrated and deployed efficiently across the business.
8. Maintain up-to-date technical documentation, ensuring it is organized and accessible for future reference.
9. Develop and implement backup and disaster recovery procedures to safeguard data and systems.
10. Develop procedures to maintain security and protect systems from unauthorized use, natural disasters, and user abuse.
11. Develop tools, procedures, and training sessions for Operations, Client Support, and Systems Development staff to assist with their work.
12. Install, configure, and maintain servers and data storage systems.
13. Mentor team members and educate users on system administration best practices.
14. Stay updated with emerging technologies and best practices in system administration to ensure continuous improvement.
15. Other duties as assigned within the scope of the job.

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Experience:

• 3-5 years of experience in system administration or a related role
   

COMPETENCIES: