We are seeking an experienced and highly skilled Proofpoint Email Security Administrator to manage, support, and optimize enterprise email security infrastructure within a BFSI environment. The candidate will be responsible for administration, monitoring, policy management, incident handling, troubleshooting, and operational support of Proofpoint Email Security solutions while ensuring compliance with banking and regulatory security standards.
The ideal candidate should possess strong hands-on experience in Proofpoint technologies, email security operations, threat protection, phishing mitigation, and secure mail gateway administration.
Key Responsibilities
Administer and manage Proofpoint Email Security platforms including:
Proofpoint Email Protection (PEP)
Proofpoint Targeted Attack Protection (TAP)
Proofpoint Email Fraud Defense (EFD)
Proofpoint Threat Response / TRAP
Proofpoint Information Protection / DLP
Monitor and analyze email threats including:
Phishing attacks
Business Email Compromise (BEC)
Malware and ransomware
Spoofing and impersonation attacks
Malicious URLs and attachments
Configure and manage:
Email security policies
Anti-spam and anti-malware rules
DLP policies
URL defense and attachment defense
SPF, DKIM, and DMARC policies
Perform email flow troubleshooting and mail routing analysis.
Support incident investigation and remediation activities related to email-based threats.
Integrate Proofpoint solutions with:
SIEM platforms
SOC operations
Microsoft 365 / Exchange Online
Active Directory / LDAP
Perform health checks, upgrades, tuning, and optimization of the platform.
Prepare operational reports, threat analysis dashboards, and compliance documentation.
Coordinate with internal security teams, SOC analysts, Microsoft Exchange administrators, and vendor support teams.
Ensure compliance with BFSI regulatory and security requirements.
Participate in change management, patch management, and security governance activities.
Provide L2/L3 operational support and participate in incident response activities.
Required Skills Experience
5–8 years of experience in Email Security Administration.
Minimum 3+ years of hands-on experience with Proofpoint solutions.
Strong understanding of:
SMTP protocol
Secure Email Gateway technologies
Email authentication standards (SPF, DKIM, DMARC)
Threat protection technologies
Malware analysis concepts
Experience with:
Microsoft Exchange / Exchange Online
Microsoft 365 Security
Email routing and mail hygiene
Incident management and troubleshooting
Knowledge of:
SOC operations
SIEM integration
Cybersecurity best practices
BFSI security and compliance requirements
Experience in handling phishing investigations and email threat remediation.
Good understanding of network security concepts and TCP/IP fundamentals.
Preferred Certifications
Mandatory / Preferred Proofpoint Certifications
Proofpoint Certified Email Protection Specialist
Proofpoint Certified Administrator
Other Preferred Certifications
Any other email security solutions
CISSP or CISM
Soft Skills
Strong analytical and troubleshooting skills
Excellent communication and stakeholder coordination
Ability to work in a high-pressure BFSI environment
Strong documentation and reporting skills
Team collaboration and incident handling capabilities
Work Model
Full-time onsite deployment at customer location
Willingness to support after-hours activities during critical incidents or planned maintenance
Participation in on-call support rotation if required
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