Senior Officer Credit Control - UAEN

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.

You will perform all maker activities within Limits & Collateral Management, ensuring exceptional customer service in accordance with agreed SLA and TAT requirements. You will execute timely and efficient processing of all tasks related to limits and collateral management, including origination, maintenance, settlements, reconciliation procedures, and the implementation of robust controls to mitigate operational risks. You will support team management by proactively addressing system-related issues, housekeeping, internal audits, fraud prevention, AML, compliance matters, Business Continuity Management (BCM), and the maintenance of sound internal controls.

Work Management – Roles and Responsibilities:

Responsible for all the e2e maker activities covering Limits & collateral management

• Carry out maker activities in the systems: Creation or maintenance of following activities:
• Tangible collateral details as per the credit approval/facility documentation in Emirates Movable Collateral Registry (EMCR) before setting up limits
• Clients limits, maintenance & cancellation of same as per Credit approval/facility documentation including interest rates for Overdraft facilities Borrower accounts are maintained in system with appropriate grades.
• Collection of all processing fees on timely manner to avoid any income leakage
• All Collaterals details, including placement & removal of lien on client’s deposits, share mortgages, vehicle mortgages etc… based on credit approval/facility documentation.
• Creation, maintenance & cancellation of covenants as per the credit approval/facility documentation
• SIC codes are properly fed in to the system.
• all other activities related to limits management such as Downgrade/upgrade accounts, interest in suspense, write off account, credit review date etc are updated in the required systems in line with credit and other systems
• To carry out all LTV monitoring (Gold, Shares, Oil and other commodities) on periodical basis including Asset revaluation. Any breaches are actioned immediately under advised to Business and credit.
• Ensure accurate client related data are published in client related letters such as audit confirmation, liability & no liability reports, inward & outward status reports etc….
• Ensuring that price revisions are updated in system as per approval terms or as and when advised by Management
• Support team in AML compliance, FRR & Legal queries including placing hold and removal based on instructions from Legal, FRR, AML & Compliance departments.
• To carry out activities with “zero” operational losses
  
  

• Always improve standard processing time and transaction volumes and bring about productivity improvement through bench marking.
• Ensure all under limits & collateral activities are performed as per Operations Procedure to achieve satisfactory audit rating for the Unit.
• To carry out activities with “zero” operational losses
• Support management centralise the control activities & implement automation to gain more control efficient environment.
• Ensuring reduction in re-work rate
• Adherence to SLAs and TATs agreed with stakeholders
• Improving TAT for credit processes by automation
• Support team management to update SOP periodically
• System issues and related remedies to raise and follow up for correction
• Apply remedies for Internal and External/UAE Central Bank inspections remarks with respect to Limit input /pricing etc
• Train staff within the department and maintain effective backups for critical positions.
• Implementing Credit Control policies and procedures of the Bank, relevant guidelines of UAE Central Bank/Government
  
  

• Finance Degree.
• MS office proficiency especially word, excel, spreadsheets etc
• Sound knowledge on functioning of Core system and other satellite systems.
  
  

• 4 to 7 years of banking experience and 4 years in the Credit administration functions.
• Good understanding of banking operations, Bank’s policies, procedures, guidelines, statutory requirements, market conditions including systems
  
  

• Good command of English language
• Excellent communication skills
• Planning and organising skills.
• High level of interpersonal skills and negotiating skills..
• Computer literate with strong working knowledge of business software applications, particularly word/excel and spreadsheets.
  
  

• Analytical Thinking & Problem Solving
• Confident work ethics
• Concern for quality
• Concern for developing team member/subordinates.