Senior Manager - Talent Management

About WhiteCrow

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house talent acquisition teams.

About our client

Since its inception in 2000, our client has emerged as a prominent and fast-growing retail group serving markets across the Middle East. The organization partners with world-class fashion and lifestyle brands, delivering globally inspired products and experiences to discerning consumers throughout the GCC. Guided by a vision to become a leading regional gateway for international retailers, the company has successfully built a broad portfolio across diverse consumer categories. Its collaborative approach with global brand partners, combined with extensive market expertise and a customer-first mindset, has enabled sustained growth and ongoing expansion across the region. Today, our client remains well-positioned to capitalize on emerging opportunities within the dynamic Middle Eastern retail market.

As a Senior Manager - Talent Management, you will be responsible for...

Talent Management Operations:

• Supporting HRBP, hiring managers and employees to set clear probation goals, ensuring these are uploaded on the system, and that probation reviews are conducted in time.
• Working with the VP-Human Capital and company Leadership team to ensure goal setting is conducted on time, with SMART goals, which support the achievement of company annual strategic objectives.
• Creating suitable training materials and internal communications to educate and reminding employees of the importance of the performance management cycle and how to effectively navigate Tahweel.
• Supporting HRBPs in the administration and reporting of performance improvement plans to ensure underperformance is effectively managed.
• Supporting the VP- Human Capital in the co-ordination and delivery of all performance rating calibration sessions and Talent Reviews, taking ownership for maintaining master documents and final outputs.
• Supporting the VP-Human Capital to ensure Succession Plans workshops and outputs are completed on time, and in the nominations for high potential development programmes and initiatives.
• Supporting in the creation of guidelines and templates for individual development plans and ensure these are saved centrally with bi-annual reviews to assess progress against plans for all key talents.
• Providing insights and recommendations to improve Talent Management to enhance the employee experience and business outputs.

Talent Management Metrics & Reporting:

• Assisting in the identification of key metrics which will be used to measure how successfully company implements Talent Management activities.
• Contributing to data preparation, dashboards, and reports in support of strategic decision-making, as it related to Talent Management activities.
• Owning all status reporting to ensure stakeholders are kept informed of approach and completion rates for all annual, cyclical activities.

Compliance & Data Support:

• Ensuring that all Talent Management activities are compliant with UAE labor laws and company policies.
• Working with the VP-Human capital to ensure all Talent Management activities are in line with the DOE and ensure any internal audit recommendations and implemented timely.
• Acting as a Tahwheel super user, educating and upskilling HRBP, stakeholders and employees on the functionality of the system.
• Coordinating with IT for improvements in Tahwheel and issue resolution.

What you already have...

• Bachelor’s degree in HR or related field
• Additional qualifications: CIPD/SHRM will be an advantage Minimum experience
• Minimum of 3-6 years of relevant experience Skillset (job specific technical & system skills if applicable)
• Detailed Understanding of the UAE Labour Law.
• Understanding of or exposure to the media/entertainment industry will be an added advantage.