Senior Manager - Projects

Job Description

The IT Senior Project Manager –will manages the delivery of critical projects end-to-end , and changes, ensuring on-time, on-budget, and high-quality outcomes aligned to business needs. The role manages stakeholders, vendors, and delivery teams, and ensures Programs/ solutions/projects are deployed safely with complete operational handover and measurable adoption.

Strategic

RESPONSIBILITIES

• Own delivery strategy for assigned Programs / Projects application initiatives (GBS, ERP/CRM/HCM/finance apps, enterprise SaaS, integrations, workflow platforms), selecting an appropriate delivery method (agile/waterfall/hybrid).
• Establish application project governance: steering cadence, decision forums, change control, RAID standards, and clear acceptance criteria with business owners.
• Drive portfolio alignment for assigned projects by managing dependencies across applications, integrations, data, and shared platforms
• Partner with Business stakeholders, Architecture, Security, and Data to ensure solution designs meet enterprise standards (integration patterns, data controls, auditability, non-functional requirements)..
• Lead vendor delivery , across multiple stakeholders following Project governance structure or application partners (SOW/SLA adherence, delivery quality, commercials tracking, and escalation management).
• Tracking vendors as per SOW deliverables , milestone payments, managing and maintaining program /porject plan, budget , contract , procurement , steerco and managemnet update decks.
• All deliveries to be looked from perspective of Automation, AI & Data analytics
  
  

Operational

• Lead discovery and requirements: facilitate workshops, document functional/non-functional requirements, define scope, and establish baseline plan (schedule, resources, budget).
• Manage system/ program / application delivery design coordination, build/config oversight, integration coordination, environment readiness, and release planning.
• Plan and execute UAT approach, test cycles, defect triage, entry/exit criteria, and business sign-off management.
• Manage data and cutover: migration planning, reconciliation approach, cutover runbooks, rollback planning, and go-live readiness checkpoints.
• Ensure service transition: coordinate training, knowledge transfer, support model, SOP/runbook creation, and hypercare with clear ownership and SLAs.
• Maintain strong project controls: weekly status, RAID logs, dependency tracking, issue escalation, and transparent communication to sponsors and PMO.
• Preparing management update and action tracking.
  
  

People Management

• Lead a matrix team of team members transition, chnage , application analysts, developers/configurators, integration engineers, QA, business SMEs, and vendors by setting clear outcomes and delivery discipline.
• Build delivery accountability through clear RACI, regular ceremonies (standups/weekly checkpoints), and performance follow-up on actions and decisions.
  
  

Product / Process Improvement

• Standardize application delivery templates (BRD/FRD, user stories, UAT packs, cutover checklist, handover checklist) to improve consistency and reduce rework.
• Improve release predictability by strengthening change control, environment management, and dependency mapping across applications and integrations.
• Enhance operational stability by enforcing “definition of done” including documentation, monitoring requirements, and service transition readiness.
• Program management , tracking and reporting as PMO processes.
  
  

Education

QUALIFICATIONS

Minimum: Bachelors in IT, PMP or PRINCE2, Agile certification (CSM/PSM/SAFe)

Preferred: Project Management Certification

Experience

Minimum: Minimum of 10 years of experience delivering programs / application projects/changes with ownership of scope/schedule/budget and cross-functional coordination

Preferred: Minimum of 15 years of experience in delivering enterprise application implementations

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