Senior Manager-Business Excellence

Job Description

KEY RESPONSIBILITIES:

• Lead a portfolio of high-impact Business Excellence and Process Transformation initiatives aligned with enterprise strategy.
• Build strong, trusted relationships with senior stakeholders to ensure alignment, sponsorship, and adoption of improvement programs.
• Drive deployment, governance, and continuous enhancement of the Enterprise Process Excellence Framework, ensuring sustainability of outcomes.
• Ensure realization of measurable business benefits (financial, process, customer and compliance).
• Lead scoping, planning, and execution of continuous improvement initiatives, process reengineering, and cross‑functional transformation projects.
• Conduct and facilitate end‑to‑end process mapping, root-cause analysis, redesign, and optimization using best‑practice methodologies.
• Develop and maintain enterprise process documentation, including policies, SOPs, KPIs, RACI, controls framework, and training materials.
• Maintain and govern the enterprise process library through BPM tools (e.g., ARIS), ensuring accuracy, compliance, and timely updates.
• Evaluate existing (“As‑Is”) processes, identify gaps, and design optimized (“To‑Be”) workflows that drive efficiency, compliance, and digital enablement.
• Contribute to enterprise transformation initiatives such as automation, digitization, operational excellence programs, and new business model implementations.
  
  
  

• Bachelor’s degree in Business Management, Engineering, Finance, or related field.
• Minimum 12-15 years’ experience in Business Excellence, Process Transformation, or Operational Excellence, within Real Estate or large diversified groups focusing on Real Estate.
• Demonstrated expertise in driving process excellence and operational transformation within Real Estate Development or Real Estate focused consulting engagements.
• Strong exposure to Intelligent Automation in a process re-engineering context, including AI Driven Automation, experience with process mining/process intelligence platforms (e.g. Celonis, Signavio, Power Automate, etc.).
• Experience in digital transformation, automation opportunities (RPA/BPM), and operating model redesign.
• Strong expertise in Business Process Management methodologies and frameworks; experience with industry-leading BPM tools (preferably ARIS).
• Project Management Professional (PMP) and Six Sigma Black Belt certifications.
• Proven experience leading complex, cross‑functional projects from concept to execution with successful benefit realization.
• Strong analytical, problem‑solving, and conceptual thinking skills with ability to introduce creative and effective solutions.