senior maintenance manager

Role Overview:

We are seeking a strong Maintenance Operations Leader to manage and structure technical

operations across a large residential apartment portfolio (800+ units).

The role focuses on in-unit maintenance, preventive programs, rapid guest-impact

response, and structured operational control.

This is a portfolio-level leadership position managing distributed apartment units (not

building-level facilities).

Key Responsibilities:

• Lead and manage all in-unit maintenance operations
• Supervise assistant managers, planners and technical teams
• Implement structured preventive maintenance programs across apartments
• Ensure fast resolution of guest-impacting issues (AC, plumbing, electrical, appliances)
• Reduce repeat issues and emergency breakdowns
• Control backlog and SLA performance
• Manage external vendors and service providers
• Introduce structured reporting and performance tracking
• Maintain guest-ready condition of all units
  
  
  

• 8–15 years in residential maintenance or property management
• Experience managing distributed apartment portfolios (not single building)
• Managed 10–20+ technicians
• Strong preventive maintenance background
• Experience in fast-paced or hospitality-driven environment preferred
• Strong execution and team leadership skills
  
  
  

• Serviced apartments
• Large residential rental portfolios
• Property management firms
• Multi-building maintenance operations
  
  
  

• Leadership role in high-growth residential portfolio
• Direct impact on operational reliability
• Fast-paced performance-driven environment
• Competitive package