Oversee and manage the day-to-day collections activities for overdue accounts.
Contact clients via phone, email, or other communication channels to follow up on overdue invoices
Ensure all overdue accounts are followed up promptly and professionally in line with company policy.
Monitor and review aged receivables to ensure timely action is taken on overdue accounts.
Maintain accurate records of all client communications regarding overdue payments.
Review and reconcile customer accounts to ensure all payments are correctly applied.
Regularly interact with internal business stakeholders (e.g., sales, operations, customer service) to discuss collection issues, pending payments, and customer-related concerns. Ensure alignment between departments to improve payment collection processes.
Client Relationship
Build and maintain positive relationships with clients to facilitate smooth communication around payments.
Address client inquiries, disputes, or concerns about billing or payment terms in a professional manner.
Act as a liaison between clients and internal teams (e.g., sales, customer service) to resolve payment-related issues.
Recording Payment Receipts
Accurately record customer payments into the accounting system, ensuring all amounts received are reflected in the correct accounts.
Process partial payments, ensuring accounts are adjusted accordingly.
Apply discounts, credits, or adjustments as per agreed terms and policies.
Collaborate with the collections team to monitor the progress of overdue payments and ensure entries are updated as payments are received or arrangements are made
Reconciliation
Regularly reconcile customer ledgers to ensure that all payments, credits, and adjustments are properly recorded and accounted for.
Identify discrepancies between the customer’s payments and the company’s records, and work to resolve any issues.
Investigate and resolve any inconsistencies in the customer accounts, including unresolved payments, unapplied credits, or billing errors.
Documentation
Maintain proper documentation for all accounts receivable transactions as per Company’s standard operating procedures.
Assist in the filing and organization of financial records.
Compliance
Ensure compliance with company policies, credit terms, and relevant accounting regulations.
Assist with audits and reporting as required.
Competencies (Knowledge, Skills & Abilities):
Hands on TDS/26AS reconciliation
Good Communication Skills. English is a must.
Proficiency in using accounting software, Microsoft Office applications particularly Excel and Google Spreadsheets.
Proactively questions current practices, ability to identify root cause and corrective actions and drive improvements.
Strong and Financial acumen and good problem solving and analytical skills are a must.
Basic understanding of accounting principles.
Strong attention to detail and accuracy.
Work Environment Details:
Affle is a global technology company with a proprietary consumer intelligence platform that delivers consumer recommendations and conversions through relevant Mobile Advertising. The platform aims to enhance returns on marketing investment through contextual mobile ads and also by reducing digital ad fraud. Affle powers unique and integrated consumer journeys for marketers to drive high ROI, measurable outcome-led advertising through its Affle2.0 Consumer Platforms Stack which includes Appnext, Jampp, MAAS, mediasmart, RevX, Vizury and YouAppi.
Affle 3i Limited successfully completed its IPO in India and now trades on the stock exchanges (BSE: 542752 & NSE: AFFLE). Affle Holdings is the Singapore-based promoter for Affle 3i Limited, and its investors include Microsoft, and Bennett Coleman & Company (BCCL) amongst others.
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