Oversees the functional management, optimization, and continuous improvement of American Hospital Dubai’s Oracle Fusion ERP Finance ecosystem. Provides subject-matter expertise in financial modules, ensuring accurate, real-time data, automated processes, and compliance with UAE VAT, IFRS, and healthcare financial regulations. Serves as a key link between Finance, Supply Chain, and IT, supporting both operational excellence and strategic financial governance.
Responsibilities
ERP System Management & Support
Serve as Subject Matter Expert (SME) for Oracle Fusion Finance modules (GL, AP, AR, FA, CM, Procurement, Expenses).
Troubleshoot and resolve ERP system issues, escalating complex matters when necessary.
Provide user support, training, and documentation for Finance and Procurement teams.
Conduct system health checks, coordinate patches, upgrades, and incident investigations.
Collaborate with vendors and cross-functional teams for escalations and enhancements.
Business Process Analysis & Optimization
Partner with Finance and Supply Chain leadership to identify process improvements and automation opportunities.
Translate business requirements into ERP functional specifications and workflows.
Ensure ERP-enabled processes align with AHD’s policies, compliance, and audit standards.
Support month-end and year-end close activities through ERP optimization.
Configuration & Enhancements
Configure ERP modules for VAT compliance, financial reporting, and business requirements.
Develop functional design documents (FDDs) and validate technical solutions with IT teams.
Support UAT testing, rollout of enhancements, and workflow modifications.
Maintain documentation for configurations, workflows, and changes under change management standards.
Reporting & Analytics
Build and maintain financial dashboards and reports using Oracle BI, OTBI, Smart View, and BI Publisher.
Partner with Finance leadership on forecasting, budgeting, and variance analysis.
Deliver executive reporting for audits, board reviews, and compliance.
Ensure financial data integrity across ERP reporting systems.
Governance, Compliance & Controls
Ensure compliance with UAE VAT law, IFRS, SOX, HIPAA, and JCI standards.
Implement segregation of duties (SoD) in ERP roles and enforce financial controls.
Support internal and external audits with system evidence and access reviews.
Reduce risks of fraud or error through system-driven controls.
Projects & Continuous Improvement
Lead or support ERP-related projects, module implementations, and integrations.
ITIL Foundation or Project Management (PMP, PRINCE2) certification preferred.
PROFESSIONAL EXPERIENCE:
Minimum of six (6) years of progressive experience in Oracle Fusion ERP Finance modules within enterprise or healthcare environments.
Knowledge of Oracle Fusion ERP Finance modules (GL, AP, AR, FA, CM, Procurement, Expenses).
Knowledge of financial accounting, UAE VAT, IFRS standards, and hospital finance operations.
Knowledge of ERP reporting tools (OTBI, Smart View, BI Publisher).
Knowledge of healthcare billing and revenue cycle management (preferred).
Knowledge of robotic process automation (RPA) and AI-driven financial analytics (preferred).
Skills in ERP implementations, upgrades, troubleshooting, and end-user support.
Skills in business process analysis, workflow optimization, and ERP configuration.
Skills in preparing audit-ready system logs, access reviews, and control evidence.
Skills in delivering executive-level reporting for audits, board reviews, and compliance.
Skills in cross-functional collaboration with IT, Finance, Procurement, Supply Chain, and Operations.
Skills in training and mentoring junior ERP analysts and Finance staff (preferred).
Ability to operate effectively in regulated, mission-critical healthcare environments.
Ability to support governance, financial compliance, and risk management frameworks.
Ability to communicate effectively with both technical and non-technical stakeholders.
Ability to work under pressure, ensuring accuracy, compliance, and audit readiness.
Ability to adapt in multicultural and multinational environments (preferred).
Ability to promote continuous improvement, automation, and ERP innovation.
Understanding of Oracle EPM (Enterprise Performance Management) concepts and processes, sufficient to engage effectively as the client counterpart while a vendor/partner leads EPM implementation (e.g., FCCS, PBCS/EPBCS, ARCS integration touchpoints with Fusion Financials).
Technical exposure to building and customizing reports across Oracle Fusion reporting tools (OTBI, BI Publisher, Smart View), including working knowledge of underlying data sources and report logic.
Understanding of custom integrations built on Oracle PaaS (e.g., OIC — Oracle Integration Cloud, VBCS) connecting Fusion ERP with external or downstream systems, sufficient to support troubleshooting, UAT, and functional validation of integration points.
Working knowledge of Oracle Redwood UX design principles and Visual Builder (VB Studio) for page/application personalization, including ability to review, validate, or lightly configure Redwood-based UI changes.
Awareness and practical exposure to leveraging embedded AI capabilities within Oracle Redwood (e.g., AI-driven insights, smart suggestions, conversational/assistive features) to enhance user experience and process efficiency
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