Senior Engineer - Service Sales

Responsibilities

• Develop and implement sales strategies and tactics to target specific market segments and customer needs.
• Conduct market research to identify potential modernization opportunities and industry trends.
• Build and maintain strong relationships with key decision-makers in the target market.
• Assists in developing and maintaining effective sales processes and tools.
• Generate leads and develop sales pipelines through prospecting, networking, and cold calling
• Checking the customer portals for enquiries
• Coordinate with manufacturer for the requirements
• Involve management right time to secure the project when required
• Book the orders by following the procurement process
• Manages the day-to-day administrative tasks of the service sales department, including managing customer correspondence, and preparing sales reports.
• Coordinates sales activities and ensures timely delivery of sales materials and proposals.
• Provides excellent customer service by responding to inquiries, resolving issues, and building strong customer relationships.
• Negotiate contracts and close sales deals. * Prepare sales presentations, sample boards and proposals.
• Coordinates with other departments (e.g., production, shipping) to ensure timely order fulfillment.
• Maintains accurate and up-to-date customer and sales data - CRM.
• Regular check on Ventures Online to identify leads for salespeople.
• Collaborate effectively with internal teams, including engineering, operations, and project management, to ensure successful project execution.
• Mentor and train junior sales representatives.
• Identifies opportunities for process improvement within the sales department and implements solutions.
• Stays updated on industry trends and best practices.
• Provides input on product development and marketing initiatives.
  
  

• Bachelors degree in engineering or MBA in the related field preferred.
• Proficiency in relevant software applications (CRM, ERP, Microsoft Office Suite).
• Minimum of 8-10 years service sales experience.