Senior District Manager Abu Dhabi

Senior District Manager

PRIMARY OBJECTIVES:

The Senior District Manager is responsible for leading and developing Ego’s integrated Retail and Medical commercial team to achieve sales, distribution, visibility, and execution excellence across the district. This role manages a diverse team requiring strong coaching, clear expectation setting, and the ability to build a cohesive, values-driven, high-performance culture. This role will consistently demonstrate and represent the Ego values and spirit to our internal and external partners.

The Senior District Manager holds full commercial accountability for the district’s performance, including:

• Delivering sales targets and driving sustainable growth.
• Strengthening execution excellence across pharmacies and medical centers through disciplined sales processes and field-force effectiveness standards.
• Building capability, discipline, and motivation within the field team through structured coaching, performance management, and development plans.
• Managing and optimizing relationships with key accounts, HCPs, KTLs, and distributor partners to unlock opportunities and remove barriers.
• Ensuring effective and compliant use of allocated resources, budgets, samples, and activation investments to maximize ROI.
• Leading successful execution of established and new product lines with balanced prioritization across the portfolio and clear strategic direction.
• Embedding a data-driven culture by utilizing dashboards, analytics, and field insights to guide decision-making, improve forecasting, and support management with actionable performance analysis.
  
  
  

ACCOUNTABILITIES AND PERFORMANCE OUTCOMES (Tasks & Decisions):

Values

• Serve as a strong ambassador of Ego’s values: Quality, People, Ethics, Innovation, Service, Spirit.
• Set and reinforce clear standards of behavior, accountability, and collaboration.
• Build a climate of psychological safety where feedback, transparency, and ownership are encouraged.
• Address performance issues and disengagement early, constructively, and consistently.
• Celebrate wins and recognize progress to strengthen morale and cohesion
  
  
  

People Leadership

The Senior District Manager must balance performance, development, and engagement across the team.

• Lead, coach, motivate, and uplift performance across the full team.
• Conduct structured field coaching for both Retail and Medical teams.
• Create tailored development plans to support capability building for early-career reps.
• Re-engage disengaged individuals through clarity, accountability, and support.
• Identify and stretch high-potential reps to accelerate growth.
• Establish rhythm: monthly 1:1s, team meetings, coaching days, and in-field follow-up.
• Ensure alignment to KPIs for execution, coverage, quality, and sales.
  
  
  

Customer Management

• Build strong relationships with Pharmacy Managers, Supervisors, Store Managers, and chain headquarters.
• Lead retail execution: SOS, OSA, ND, planogram compliance, pricing integrity.
• Tailor activation plans by chain and by segment.
• Address visibility gaps and negotiate improved retail positioning.
• Build and maintain strong relationships with Dermatologists, Pediatricians, and regional KTLs.
• Support scientific communication and sampling strategies.
• Ensure medical reps execute quality visits focused on influence, education, and long-term advocacy.
  
  
  

BUSINESS PERFORMANCE, INSIGHTS & ANALYTICS

• Own district performance, ensuring targets are met across all product lines.
• Analyze trends weekly/monthly to identify risks and opportunities early.
• Build accurate forecasts across Retail + Medical.
• Understand POS, IMS, SOS/OSA metrics, distribution data, and competitor activity.
• Present insights and recommend corrective actions with urgency and clarity.
• Ensure the team builds strong local business plans
  
  
  

STRATEGIC EXECUTION & RESOURCE MANAGEMENT

• Lead flawless execution of all new launches.
• Allocate samples, budgets, and promotional materials based on ROI and segmentation.
• Ensure consistent coverage based on call capacity benchmarks.
• Coordinate closely with Marketing, Training, and Medical Affairs.
• Ensure field teams understand and communicate product positioning clearly.
  
  
  

Customer Management

• Lead flawless execution of all new launches.
• Allocate samples, budgets, and promotional materials based on ROI and segmentation.
• Ensure consistent coverage based on call capacity benchmarks.
• Coordinate closely with Marketing, Training, and Medical Affairs.
• Ensure field teams understand and communicate product positioning clearly.
  
  
  

DISTRIBUTOR COLLABORATION & PERFORMANCE

• Build strong alignment and rapport with distributor sales managers and field supervisors.
• Review stock, expiry, DIFOT, and weekly sell-out reports.
• Align monthly priorities, execution focus, and JBP targets.
• Provide early visibility on forecast risks, supply delays.
• Resolve operational issues collaboratively and quickly.
  
  
  

SKILLS: Qualification Requirement

• Bachelor degree in related field (e.g., medical, science or pharmaceutical)
• Postgraduate studies or certifications in business, leadership, or commercial management are an advantage.
  
  
  

KNOWLEDGE: Skills Requirements

• Ability to lead teams through motivating and empowering individuals
• Strong coaching and interpersonal skills
• Commercial acumen
• Advanced sales and account management skills
• Strong analytical skills.
• Ability to think creatively and solve novel problems
• Excellent presentation and oral communication skills
• Ability to maintain positive relationships and manage stakeholders appropriately
  
  
  

Digital Fluency & Analytical Capability

• Comfortable working with numbers and transforming data into actionable insights with high accuracy.
• Proficient in dashboards and commercial reporting tools to guide performance discussions and decision-making.
• Quickly adapts to new technologies, systems, and AI-enabled tools that enhance productivity, forecasting, and execution quality.
• Able to interpret POS, IMS, SOS/OSA, ND, and distribution reports to identify trends, risks, and opportunities.
• Strong digital discipline in documentation, forecasting, follow-up, and communication.
• Comfortable with Microsoft Office, Google Workspace, Salesforce, and analytical platforms such as Power BI.
  
  
  

EXPERIENCE: Depth of Industry Exposure

• Medical or pharmaceutical experience (essential)
• Sales/ retail experience (preferred)
• Management/ leadership experience (preferred)
  
  
  

Professional Relationships

Internal :

• Key account managers
• Medical and Pharmacy Sales Representatives
• Promoters
• Merchandising team
• Marketing and Medical team
• Training manager
  
  
  

External:

• Pharmacy Managers & Store Staff (Supervisors, Store Managers, Assistants).
• Healthcare Assistants & Pharmacists.
• Dermatologists, Pediatricians, KTLs.
• Distributor Sales & Delivery Teams.
• Existing & Prospective Customers.
  
  
  

COMPLIANCE RESPONSIBILITIES:

• Responsibility to work diligently and compliantly, doing the right things the right way every time.
• Ensure all promotional activities and HCP engagements are compliant with ethical and industry standards.
• Maintain accurate documentation and reporting.
  
  
  

PHYSICAL CAPABILITY REQUIREMENTS: Frequent travel across Abu Dhabi & Al Ain; Ability to lift/store promotional materials and stock as needed; Comfortable conducting multiple store and clinic visits per day.

TRAVEL REQUIREMENTS: Travel for national meetings, training, and cross-emirate coordination.

WORK PATTERN: Empowered to manage time appropriately; maintain visibility with team and organization

SUCCESS FACTORS: This role is expected to demonstrate Ego’s success factors at the level of : Evolving Leader

Ready to apply?

If this sounds like just the right opportunity for you, click on apply now and join us on our journey for healthy skin!

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