Job Description

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

Our global Compliance team is redefining how compliance is done. We challenge traditional industry practices to make Compliance a competitive advantage at Kraken. Our teams navigate regulatory uncertainty and evolving global policy landscapes to help ensure Kraken’s success in a rapidly changing industry.

The KYC Operations team sits within Compliance and is responsible for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) across the client lifecycle. This role supports the VIP / high-touch client segment, with responsibility for both initial onboarding reviews and ongoing monitoring of some of Kraken’s most complex and high-value clients

The opportunity

  • Conduct comprehensive EDD reviews for VIP client onboarding and ongoing monitoring, including analysis of source of wealth/source of funds, business activities, financial documentation, and complex beneficial ownership structures
  • Perform periodic, event-driven, and trigger-based reviews of existing VIP clients to reassess risk and ensure ongoing compliance
  • Identify, assess, and clearly document client risk factors and red flags, and make well-supported recommendations to onboard, continue, restrict, or exit client relationships
  • Use internal systems, third-party research tools, and OSINT to identify potentially suspicious activity and determine appropriate escalation or referral to risk partners
  • Prepare clear, high-quality investigation reports that summarize findings, risk assessments, and recommendations for senior stakeholders
  • Act as a subject matter expert (SME) for Client Engagement, Relationship Management, and internal partners on VIP EDD matters, supporting a consistent and positive client experience throughout the client lifecycle

Skills You Should HODL

  • Bachelor’s degree or equivalent practical experience in finance, accounting, business administration, or a related field
  • 2+ years of experience in a compliance, KYC, AML, or related role at a cryptocurrency exchange, financial institution, or comparable organization, preferably supporting high-risk, high-net-worth, or institutional clients
  • Strong analytical and problem-solving skills, with the ability to independently assess complex client risk profiles over time
  • Excellent written and verbal communication skills, including the ability to clearly explain risk decisions to senior stakeholders
  • Ability to thrive in a fast-paced environment and collaborate effectively across multiple teams supporting VIP clients
  • Strong organizational skills and attention to detail, with the ability to manage sensitive, high-impact cases

Nice to haves

  • CAMS or other relevant compliance certifications
  • Strong understanding of AML/KYC regulations and regulatory expectations related to onboarding and ongoing monitoring of high-risk clients
  • Prior experience supporting VIP, institutional, or high-touch clients in crypto, fintech, or financial services
  • Experience reviewing client transaction activity, including identifying unusual patterns, assessing potential AML risk, and identifying the need for escalations

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you dont fully meet the listed requirements, especially if youre passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://kraken.com Job Function: Sales
Company Industry/
Sector:
Financial Services

What We Offer


About the Company

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