Senior Beauty Advisor 18O25

As a Senior Beauty Advisor, you will play a crucial role in providing exceptional customer service and professional guidance in the beauty and cosmetics industry. Your main responsibilities will include offering personalized advice to clients, assisting them in choosing suitable beauty products, and providing information on new trends and beauty techniques. You will work closely with team members to achieve sales targets and ensure a welcoming environment for customers. Additionally, you will be expected to leverage your extensive knowledge of beauty products to educate both clients and junior staff, thereby enhancing the overall shopping experience. If you possess a passion for beauty and a knack for customer service, this position offers an exciting opportunity to advance your career.

Responsibilities

• Provide personalized beauty consultations to customers to enhance their shopping experience.
• Advise customers on the latest beauty products and trends to meet their needs.
• Assist in maintaining inventory levels and organizing product displays efficiently.
• Train and mentor junior staff to improve their product knowledge and sales skills.
• Participate actively in promotional events and product demonstrations to boost sales.
• Resolve customer inquiries and complaints in a professional and timely manner.
• Collaborate with the management team to develop strategies for meeting sales goals.
• Keep abreast of new beauty industry trends and product releases for customer advice.
• Maintain high standards of store cleanliness and organization for a pleasant atmosphere.
• Analyze sales data to identify customer preferences and optimize product displays.
• Assist customers in the selection and application of beauty products effectively.
• Provide feedback to management on customer feedback and potential areas for improvement.

Requirements

• Proven experience as a beauty advisor or in a related customer service role.
• Strong knowledge of beauty products, trends, and cosmetics industry practices.
• Excellent communication and interpersonal skills to engage effectively with customers.
• Ability to perform dermatological assessments and personalized beauty consultations.
• Strong organizational skills and attention to detail in product placement and inventory.
• Proficiency in using POS systems and Microsoft Office Suite or related software.
• Flexibility to work evenings, weekends, and holidays as required by store hours.