Secretary cum Receptionist

As a Secretary cum Receptionist, you will play a crucial dual role within our organization, acting as the initial contact point for visitors and clients, while simultaneously performing administrative tasks that keep our operations running smoothly. This position requires a professional who is organized, proactive, and detail-oriented with exceptional communication skills. You will be responsible for managing the front desk, handling correspondence, scheduling appointments, and supporting team members with various administrative tasks. Your contributions will greatly enhance our customer experience and internal workflow efficiency, making you an integral part of our team. Success in this role hinges on your ability to multitask effectively, maintain a positive attitude, and present a polished and friendly demeanor.

Responsibilities

• Serve as the first point of contact for visitors, clients, and suppliers.
• Manage incoming and outgoing calls, and routing them to appropriate personnel.
• Maintain a clean, tidy, and welcoming reception area for all visitors.
• Schedule and coordinate meetings, appointments, and travel arrangements as necessary.
• Assist in planning and organizing company events and meetings.
• Handle incoming and outgoing correspondence, including emails, letters, and packages.
• Support administrative functions such as filing, data entry, and document preparation.
• Assist in maintaining office supplies inventory and ordering necessary supplies.
• Process invoices, track expenses, and ensure prompt payments to vendors.
• Develop and maintain effective working relationships with staff and external contacts.
• Manage and update contact lists and customer databases regularly.
• Undertake any other ad-hoc tasks and duties as required by management.

Requirements

• Proven experience as a receptionist, secretary, or in a similar administrative role.
• Excellent written and verbal communication skills in English.
• Proficient in MS Office Suite, including Word, Excel, and Outlook.
• Strong organizational and multitasking abilities to meet deadlines effectively.
• Professional appearance with a friendly, approachable demeanor.
• Ability to handle confidential information with integrity and discretion.
• Flexibility to adapt to changing priorities and handle multiple tasks efficiently.