Sales Support Executive 20F26

We are seeking a dedicated and dynamic Sales Support Executive to join our growing team. The ideal candidate will play a crucial role in boosting our sales team's productivity and efficiency by managing critical administrative tasks and assisting in all aspects of the sales process. You will be responsible for maintaining customer relationships, processing orders, and ensuring that our sales operations run smoothly. Your expertise in organizational skills and a keen eye for detail will be vital as you coordinate between sales, marketing, and logistics to achieve our business goals. If you thrive in a fast-paced environment and are passionate about supporting a sales team to reach targets and enhance customer satisfaction, this role is perfect for you.

Responsibilities

• Assist sales team with client proposals and keep track of follow-ups.
• Maintain detailed customer records and update the CRM system proactively.
• Process sales orders efficiently and handle order-related inquiries promptly.
• Coordinate between sales and other departments to resolve client issues swiftly.
• Provide administrative support to improve sales team's operational productivity.
• Prepare and distribute regular sales reports and key metrics to stakeholders.
• Organize and maintain sales documentation for quick access and reference.
• Conduct market research to assist sales team with strategic planning initiatives.
• Schedule and coordinate meetings between clients and sales representatives.
• Respond to customer inquiries and provide necessary information or assistance.
• Assist in preparing sales presentations and product demonstrations as needed.
• Collaborate with marketing to develop promotional materials and campaigns.

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field preferred.
• Minimum of two years of experience in sales support or an administrative role.
• Strong proficiency in using CRM software and Microsoft Office Suite applications.
• Excellent communication skills, both written and verbal are crucial to the role.
• Highly organized with the ability to manage multiple priorities efficiently.
• Strong attention to detail and commitment to providing quality support services.
• Experience in liaising with different departments to support a sales team effectively.