Sales Support Coordinator 05J26

The Sales Support Coordinator is a vital part of the sales team, serving as a bridge between the sales team and other departments within the organization. This role is responsible for ensuring a seamless operation of the sales department by providing essential support services that aid in achieving sales targets and facilitating smooth communication channels. The Coordinator assists in overseeing various administrative tasks, managing CRM systems, and coordinating activities that enhance productivity and customer satisfaction. This position requires excellent organizational skills, a detail-oriented mindset, and the ability to work under tight deadlines in a fast-paced environment. With a deep understanding of sales processes and customer service principles, the Sales Support Coordinator plays a crucial role in driving the company's growth by helping build lasting customer relationships and facilitating seamless sales operations.

Responsibilities

• Provide administrative support to the sales team to enhance productivity and efficiency.
• Organize and maintain sales documentation and manage data entry tasks accurately.
• Assist in the preparation of sales proposals, presentations, and contracts.
• Liaise with different departments to ensure effective communication and coordination.
• Track and report on sales metrics to support data-driven decision-making.
• Coordinate meetings, communications, and follow-ups between sales personnel and clients.
• Ensure customer inquiries and issues are addressed promptly and effectively.
• Maintain and update customer databases and CRM systems with accuracy.
• Monitor inventory levels and assist with order processing and deliveries.
• Facilitate the onboarding process for new sales team members and provide necessary training.
• Analyze customer feedback to identify opportunities for sales growth and improvement.
• Support the development and implementation of new sales initiatives as required.

Requirements

• Bachelor’s degree in Business Administration or a related field preferred.
• Minimum of 2 years experience in a sales support or coordination role.
• Proficiency in CRM software and Microsoft Office Suite, especially Excel.
• Excellent verbal and written communication skills are a must.
• Strong organizational skills and attention to detail are crucial for success.
• Ability to multitask and prioritize tasks effectively under tight deadlines.
• Customer-oriented mindset with a strong understanding of sales processes.