sales supervisor

Position – Sales Supervisor

Location – Dubai, UAE

Role Purpose

The Sales supervisor is accountable for the achievement of the agreed sales projection within the assigned area/territory. To lead a team of field force sales professionals to achieve their sales targets. To ensure a long-term partnership with customers and key opinion leaders. Follow up the implementation of sales strategies to ensure profitable achievement and sales growth.

Key Responsibilities

Sales Performance & Business Delivery

• Achieve the agreed sales objectives and market share targets for the assigned territory.
• Execute sales activities and initiatives necessary to deliver business objectives.
• Participate in sales forecasting, business planning, and resource allocation.
• Continuously monitor sales performance and take corrective actions to address gaps and maximize opportunities.
• Ensure effective execution of brand strategies, promotional campaigns, and commercial initiatives.
  
  

• Lead, motivate, and develop a team of Medical Representatives to achieve individual and team objectives.
• Foster a high-performance culture and cultivate a winning team attitude.
• Conduct regular field coaching sessions and provide constructive performance feedback.
• Develop and monitor Individual Development Plans (IDPs) for team members.
• Support talent development, succession planning, and employee engagement initiatives.
  
  

• Monitor sales force productivity through visit plans, field coaching reports, and performance dashboards.
• Ensure effective territory management and customer coverage.
• Review business reports and sales activities to identify opportunities for improvement.
• Maintain high standards of execution and accountability within the team.
  
  

• Build and maintain strong relationships with healthcare professionals, customers, and Key Opinion Leaders (KOLs).
• Implement customer-centric strategies to enhance customer satisfaction and loyalty.
• Collaborate effectively with cross-functional teams to support business objectives.
• Represent the company professionally and strengthen its reputation in the market.
  
  

• Monitor market trends, customer needs, and competitor activities.
• Provide timely market feedback and recommend appropriate actions and business opportunities.
• Identify and capitalize on new business opportunities to expand market presence and drive growth.
• Support the launch and growth of new products and strategic initiatives within the territory.
  
  

• Ensure full compliance with company policies, SOPs, ethical standards, and regulatory requirements.
• Maintain accurate and timely business reports and documentation.
• Promote a culture of integrity, accountability, and compliance within the team.
• Serve as a role model by demonstrating leadership, professionalism, and company values.
  
  

• Bachelor's degree in Pharmacy, Medicine, Life Sciences, or a related healthcare discipline.
• Minimum 5 years of experience in the pharmaceutical industry.
• Minimum of 3 years of relevant experience in the UAE is required.
• Proven track record of consistently achieving or exceeding sales targets.
• Previous experience in team leadership, coaching, or mentoring is preferred.