Sales Supervisor (225-911)

A Sales Supervisor plays a vital role in managing and driving the sales team towards achieving their targets and contributing to the organization’s revenue goals. The individual in this role is expected to possess exceptional leadership and communication skills and a comprehensive understanding of sales techniques and market trends. The Sales Supervisor is responsible for mentoring and motivating a team of sales representatives, developing strategic sales plans, tracking sales performance, and ensuring customer satisfaction. By analyzing market potentials and planning effective strategies, they help expand the company’s sales territories and increase its market share. Apart from overseeing day-to-day sales operations, the Sales Supervisor also provides valuable insights to senior management for refining the company’s sales strategies and objectives.

Responsibilities

• Lead, mentor, and motivate the sales team to achieve set objectives.
• Develop and implement effective sales plans to meet specific targets.
• Track, analyze, and report on sales performance and market trends.
• Establish strong relationships with key customers and stakeholders.
• Provide training and development opportunities for sales team members.
• Collaborate with the marketing team to align sales and marketing strategies.
• Conduct market research to identify new sales opportunities and trends.
• Assist in resolving customer issues and enhancing customer satisfaction.
• Maintain accurate records of sales activities and customer interactions.
• Liaise with senior management to develop strategic business plans.
• Ensure the sales team’s adherence to company policies and regulations.
• Analyze competitor activities to gain insights and develop counter strategies.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field is preferred.
• Proven experience in sales, preferably in a supervisory capacity.
• Excellent leadership, communication, and interpersonal skills are essential.
• Strong understanding of sales principles and customer service practices.
• Ability to analyze data, identify trends, and make strategic decisions.
• Proficient in using CRM software and other sales-related tools.
• Ability to work under pressure and meet tight deadlines.