Sales Specialist Jewellery 07N25

We are seeking a knowledgeable and driven Sales Specialist to join our vibrant team in the luxury jewellery sector. This role is ideal for an individual with a passion for the world of fine jewellery and gemstones, and who excels in delivering exceptional customer service. As a Sales Specialist, you will be responsible for enhancing the customer experience and achieving sales targets by leveraging your expertise in product knowledge and the art of selling. You will engage and build lasting relationships with our clientele, providing insightful guidance and personalized recommendations to meet their unique needs and preferences. If you are enthusiastic about jewels, have excellent communication skills, and are motivated by sales achievements, we invite you to apply for this exciting opportunity.

Responsibilities

• Provide exceptional customer service to ensure a memorable shopping experience.
• Engage customers with knowledgeable insights on various jewellery products and brands.
• Manage and achieve personal and store sales goals consistently each month.
• Maintain detailed knowledge of current market trends and luxury jewellery collections.
• Build and nurture strong personal relationships with customers to encourage repeat business.
• Guide customers through purchasing decisions and offer personalized jewellery recommendations.
• Ensure all jewellery displays are clean, organized, and reflect brand standards.
• Process transactions efficiently and accurately using the point-of-sale system.
• Participate in training sessions to stay updated on product knowledge and sales techniques.
• Resolve customer complaints and issues promptly with a professional attitude.
• Assist in inventory management and keep track of new and bestselling items.
• Collaborate with team members to foster a positive and productive work environment.

Requirements

• Proven experience in retail sales, preferably in the jewellery industry.
• Strong interpersonal and communication skills with a customer-focused attitude.
• Demonstrated ability to meet and exceed sales targets consistently.
• In-depth knowledge of gemstones, precious metals, and luxury jewellery brands.
• Excellent problem-solving skills and the ability to handle challenging situations gracefully.
• High level of organization and attention to detail, ensuring store standards are met.
• Flexibility to work weekends, evenings, and holidays as required by the business.