Sales Representative

Job description

• Greet and assist customers in a friendly and professional manner, responding to their queries and providing expert advice on plants and gardening products
• Process customer orders, ensuring that they are accurate and ready for collection or delivery
• Maintain a high level of product knowledge, including plant care, gardening techniques, and product features
• Make recommendations and upsell products to customers, increasing average transaction value and driving sales growth
• Work effectively with other team members to ensure seamless customer service and efficient order fulfillment
• Maintain a clean and organized store environment, including indoor and outdoor areas
• Participate in visual merchandising and store displays to create an attractive and engaging shopping experience
• Stay up-to-date with new products, promotions, and company initiatives, communicating these to customers and colleagues as necessary.

Requirements:

• 1-2 years of sales experience in a retail or customer-facing environment
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
• Strong product knowledge of plants and gardening products, or a willingness to learn
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customers simultaneously
• Physical ability to work outdoors in a hot climate, as well as indoors in an air-conditioned environment
• Flexibility to work a variety of shifts, including weekends and holidays
• High school diploma or equivalent required; degree in horticulture, agriculture, or a related field an advantage