Sales & Operations Coordinator 06A26

The Sales & Operations Coordinator plays a critical role in supporting the sales and operations teams by ensuring that communication is clear, processes run smoothly, and targets are met efficiently. This position acts as a bridge between the sales department and supply chain operations, helping to optimize workflow and enhance customer satisfaction. The Coordinator is responsible for handling the logistical aspects of sales, dealing with order entries, processing, and follow-ups. They must have a keen eye for detail, strong organizational skills, and the ability to manage multiple responsibilities simultaneously. With excellent problem-solving abilities and a customer-centric approach, the Sales & Operations Coordinator contributes to the overall success of the company by fostering seamless internal and external collaborations, thus boosting productivity and driving sales growth.

Responsibilities

• Coordinate daily sales operations to streamline workflow and improve efficiency.
• Act as a liaison between sales, logistics, and customer service teams.
• Manage order processing from entry to shipment, ensuring timely delivery.
• Monitor inventory levels and coordinate restocks with the procurement department.
• Develop and implement improvements to enhance sales operational processes.
• Generate and analyze sales reports to support strategic decision-making.
• Collaborate with the marketing team to align sales campaigns and strategies.
• Handle customer inquiries and issues related to orders and shipments.
• Maintain up-to-date records of sales transactions in the CRM system.
• Assist in preparing sales forecasts and tracking key performance metrics.
• Organize and participate in regular sales meetings and team briefings.
• Support the training and onboarding of new sales team members.

Requirements

• Bachelor’s degree in Business Administration, Sales, or a related field.
• Proven experience in sales coordination or operational roles is required.
• Strong organizational skills with a detail-oriented approach to tasks.
• Excellent communication skills, both written and verbal, are essential.
• Ability to manage multiple priorities in a fast-paced work environment.
• Proficiency in Microsoft Office Suite and CRM software applications.
• Problem-solving skills with the capability to deal with complex situations.