Sales Manager - OES Parts Al-Futtaim Automotive Global Aftersales

Job Requisition ID: 175282

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the worlds most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role:

We are looking for a results driven Sales Manager – OES Parts to lead and expand our OES / IAM business across all Trade Point Counter locations. This role is ideal for a commercial leader with deep OES market knowledge, strong customer relationship skills, and a passion for developing high-performing sales teams.

You will be responsible for driving revenue growth, increasing market share, developing strategic customer relationships, and ensuring consistent sales excellence across the region.

What you will do:

• Achieve annual and monthly OES sales and profitability targets.
• Drive market penetration and expansion across all TPC locations.
• Build and grow the OES customer base, including resellers and large workshop accounts.
• Develop strong, long-term partnerships with key customers.
• Ensure high customer satisfaction and resolve issues promptly.
• Oversee customer credit limit reviews and account receivables compliance.
• Lead, mentor, and motivate a team of Sales Supervisors and Field Sales Executives.
• Conduct field visits to ensure sales standards, compliance, and execution excellence.
• Provide coaching, training, and development to enhance team performance.
• Monitor sales KPIs, analyze performance trends, and implement corrective actions.
• Support budgeting, forecasting, and market analysis activities.
• Collaborate with product, finance, operations, and supply chain teams.
• Contribute to product planning, pricing, and OES product footprint expansion.
  
  

Required skills to be successful:

• Ability to analyse sales performance, pricing strategies, and profitability to drive sustainable business growth.
• Deep understanding of the automotive aftermarket, customer segments, competitors, and product positioning.
• Proven experience in leading, coaching, and motivating sales teams to achieve targets and maintain high performance.
• Ability to build long-term partnerships, resolve issues effectively, and negotiate competitive deals that meet customer needs and business objectives.
  
  

What equips you for the role:

• Bachelor’s degree required; a Master’s degree is an added advantage.
• Minimum of 5 years of experience in a similar position.
• Strong knowledge of OES with proven hands-on experience.
  
  

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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