Sales Engineer

Date: Nov 12, 2025

Location:

Dubai, AE

Company: Midis Group

Vendor: DNSFilter

Req ID: 2553

Job Title

Sales Engineer

Job Scope

The Sales Engineer is accountable for driving sales opportunities through technical presentations, demonstrations, and solution designs, ensuring seamless implementation and customer satisfaction post-sale. S/He collaborates with internal teams to provide feedback, address customer needs, and identify upselling opportunities to enhance customer adoption and ROI.

Main Duties And Responsibilities

• Drive sales opportunities by leveraging technical accelerators such as presentations, demonstrations, Proof of Concepts (POCs), and potentially engaging in pilot programs with professional services;
• Participate in technical sales cadence calls and communicate with other technical teams such as support and professional services throughout the sales cycle to ensure overall customer satisfaction;
• Assist in the deployment and implementation of solutions post-sale, ensuring smooth customer onboarding and addressing technical challenges;
• Deliver customer training sessions and create user documentation to maximize solution adoption and ROI;
• Act as a trusted advisor by maintaining strong relationships with customers and partners, ensuring long-term renewals, and addressing issues impacting satisfaction;
• Provide technical product enablement and mentoring to channel and internal resources;
• Serve as a subject matter expert in solution designs for the assigned products and services, offering appropriate product recommendations;
• Monitor customer adoption and suggest enhancements to improve outcomes and satisfaction;
• Collaborate with sales and product teams to qualify opportunities, present solution proposals, and contribute feedback on customer needs for product development;
• Engage internal resources (e.g., product management, marketing, support) to close sales opportunities and resolve implementation issues;
• Complete both pre-sales and post-sales documentation accurately to support the entire sales lifecycle;
• Work closely with product teams to provide feedback from implementation experiences to improve product offerings;
• Identify opportunities for upselling or cross-selling, driving additional revenue streams.
  
  
  

• Experience with DNS
• Working knowledge of Layer 3-7 networking technologies
• Ability to travel 25% of the time to tradeshows and industry events
• Can work predominantly in an EST timezone
• Experience working remotely
  
  
  

• RMM
• Full and split tunnel VPN configurations
• Implementing REST APIs, creating custom scripts to automate processes
• SIEM solutions
• Knowledge of public cloud services (eg. Amazon AWS, Microsoft Azure), terminal servers, and virtualization platforms
• Experience working with MSPs