Sales Director

Key Responsibilities

Commercial Strategy & Growth:

• Build and execute the annual/quarterly sales strategy across product lines (caps/lids/EOE and related services).
• Identify priority segments and target accounts in Food & Beverage and packaging manufacturing.
• Drive product mix optimization to protect and grow gross margin.

Key Accounts & Deal Execution:

• Lead strategic account management and negotiate long-term agreements, SLAs, pricing, and supply terms.
• Own new customer acquisition, pipeline discipline, and contract closure.

Pricing & Profitability Management:

• Establish pricing governance, discount controls, and profitability reviews per customer/product line.
• Coordinate with finance on credit terms and commercial approvals.

Forecasting, Planning & Customer Service:

• Deliver monthly demand forecasts and align with production planning, inventory, and supply chain.
• Lead customer issue resolution with QA/Operations, ensuring root-cause closure and SLA compliance.

Collections & Financial Discipline:

• Drive collections performance, reduce DSO, and manage credit limits in coordination with finance.

Leadership & Team Development:

• Lead, coach, and develop the sales team (and related commercial functions as applicable).
• Set targets, monitor performance, and implement disciplined CRM and reporting cadence.

Compliance & Quality Alignment:

• Ensure commercial commitments align with technical specs, food safety, and customer/vendor approvals, working closely with QA.

Requirements & Qualifications:

• 10–15+ years of B2B industrial sales experience, with 5+ years in a leadership role.
• Proven track record in metal packaging / closures / caps & lids / can ends (EOE) or a directly comparable value chain.
• Strong key account management, contract negotiation, and margin-based commercial leadership.
• Strong understanding of Food & Beverage customer requirements (technical approvals, specs, quality expectations).
• Strong English communication (Arabic is a plus).
• Dubai-based with ability to travel within GCC as required.