Job Description

Sales Development Representative (SDR)


📍 Location: Dubai Internet City, Dubai, UAE

đź•’ Type: Full-time

đź’Ľ Department: Sales Team / Revenue Department

đź’» Work Setup: Onsite


About ZIWO


ZIWO is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.


As a fast-growing B2B SaaS startup, we’re building the future of customer experience. Our all-in-one cloud solution enables voice, messaging, and CRM integrations for forward-thinking companies across the Middle East and beyond. With a global team of 80+ people, ZIWO is the tech company where innovation meets impact.


About the Role


We are looking for a driven and high-energy Sales Development Representative (SDR) to join our Dubai office. In this role, you will be on the front lines of our sales process, responsible for identifying, engaging, and qualifying outbound leads to fuel our sales pipeline.


What You’ll Be Doing


  • Research and identify ideal outbound prospects across target markets in the GCC
  • Engage potential clients via cold outreach to generate interest in ZIWO’s platform
  • Qualify business needs, pain points, and timing to determine sales readiness
  • Schedule qualified meetings and hand them off to the Account Executive team
  • Maintain accurate activity records and lead tracking in CRM
  • Collaborate closely with sales and marketing to iterate on messaging and targeting strategies


What You Bring


  • Bachelor’s degree in Business, Marketing, or a related field
  • 1–3 years of experience in outbound SDR, lead generation, or inside sales roles
  • Fluent in English and Arabic (required)
  • Excellent communication skills and the ability to spark conversations with new contacts
  • Familiarity with outbound tools and CRMs
  • Resilient, self-motivated, and comfortable working in a fast-paced, goal-driven environment


Why Join ZIWO


  • Competitive salary and benefits
  • Dynamic and collaborative work environment
  • Work alongside top-performing teams
  • Be part of a tech company revolutionizing customer communications in the MENA region
  • Clear career development and growth opportunities


ZIWO is an equal opportunity employer. We value diversity and believe it drives innovation. We welcome candidates from all backgrounds.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.ziwo.io/ Job Function: Sales
Company Industry/
Sector:
Software Development

What We Offer


About the Company

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