Sales Coordinator (225-921)

A Sales Coordinator plays a pivotal role in the success of any sales team by serving as the key point of contact between the sales department and various other departments within an organization. This position requires dynamic multitasking abilities, exceptional organizational skills, and an in-depth understanding of sales processes. The Sales Coordinator is responsible for streamlining communication, managing schedules and orders, and providing critical support to the sales team to assure targets are met. This role involves working closely with sales personnel to prepare necessary documentation, reports, and presentations needed for client meetings and strategic planning sessions. A strong commitment to providing excellent customer service along with the ability to cultivate and maintain strong relationships with clients is essential.

Responsibilities

• Coordinate communication between sales team and other departments for aligned goals and efficiency.
• Manage sales team documentation, records, and sales reports for accurate tracking and updates.
• Assist sales teams in preparing reports and presentations for important meetings and reviews.
• Schedule and organize sales meetings, appointments, and special events for the sales department.
• Process and follow up on sales orders, ensuring accurate delivery and client satisfaction.
• Support sales representatives with administrative tasks to enhance their productivity levels.
• Develop and maintain relationships with key clients, resolving issues promptly and professionally.
• Monitor sales performance metrics and produce regular reports for management review.
• Handle client enquiries efficiently, providing necessary information and solutions to sales queries.
• Contribute to the improvement of sales processes by providing innovative ideas and feedback.
• Ensure all sales and promotional materials are delivered on time to sales representatives.
• Coordinate with the marketing team to align activities and support promotional initiatives.

Requirements

• Proven experience as a Sales Coordinator or in other relevant sales support roles.
• Excellent verbal and written communication skills for effective coordination.
• Outstanding organizational and multitasking skills to manage numerous tasks efficiently.
• Strong knowledge of sales principles and customer service practices.
• Proficiency in MS Office Suite, CRM software, and data entry tools for productivity.
• Ability to work independently or as part of a team to meet deadlines.
• High school diploma or equivalent; additional certification in sales or customer service is a plus.