Sales Coordinator (225-915)

A Sales Coordinator plays an essential role in a company’s sales department, facilitating the smooth and effective functioning of the sales team. They are responsible for coordinating sales activities, managing customer inquiries, handling high volumes of customer queries, and ensuring all sales administrative tasks are handled efficiently. The position requires a professional who is adept in multitasking, with excellent communication skills, both verbal and written. A Sales Coordinator must be organized, detail-oriented, and capable of working independently as well as in a team. They assist in the achievement of sales targets and provide support to Sales Managers and representatives, ensuring that sales strategies and objectives are executed effectively.

Responsibilities

• Coordinate sales team activities to maximize overall sales effectiveness and efficiency.
• Manage and respond to incoming customer inquiries and provide excellent customer service.
• Support sales team by preparing sales forecasts and reports for management.
• Assist in the preparation and organization of promotional and sales materials.
• Monitor sales trends and provide insights based on sales data analysis.
• Ensure all customer data and records are maintained accurately within the CRM system.
• Coordinate with other departments to ensure the timely delivery of products to customers.
• Assist in the development and implementation of sales strategies and plans.
• Participate in sales meetings, providing relevant and valuable input to drive sales initiatives.
• Facilitate communication between the sales team and upper management for strategic decision-making.
• Help identify potential clients and maintain client relationships to drive business growth.
• Prepare and process sales orders, invoices, and shipping documents as needed.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
• At least 2 years of experience in sales or customer service coordination roles.
• Strong proficiency with Microsoft Office Suite and CRM software applications.
• Excellent organizational and multitasking skills with attention to detail.
• Exceptional verbal and written communication skills for effective client interactions.
• Ability to work independently and as part of a collaborative team environment.
• Strong analytical and problem-solving capabilities with sales data insights experience.