Sales Associate (225-919)

The Sales Associate is a pivotal role within our retail team, primarily responsible for engaging with customers to deliver a superior shopping experience. This individual is tasked with promoting our products and services, ensuring customer satisfaction, and maximizing sales opportunities. In this role, the Sales Associate will be the face of the company, interacting directly with our clients, and providing them with the information and support they need to make informed purchasing decisions. Your ability to build rapport with customers, understand their needs, and close sales is essential to our success. We are seeking a friendly and approachable Sales Associate who is passionate about retail and has a knack for customer service excellence. If you're someone who thrives in a dynamic, fast-paced environment and enjoys working with people to solve their needs, this is the perfect opportunity for you.

Responsibilities

• Engage with customers in-store to provide excellent shopping experiences.
• Identify customer needs and recommend appropriate products or services.
• Maintain store appearance and keep displays neat and organized.
• Process customer transactions accurately and efficiently through POS systems.
• Execute store merchandising strategies and set up promotional displays.
• Handle customer enquiries and resolve complaints promptly and professionally.
• Stay informed about new products and promotions to better assist customers.
• Collaborate with team members to fulfill store sales goals and targets.
• Participate in regular training sessions to enhance product knowledge.
• Perform inventory checks and assist in stock replenishment activities.
• Support opening and closing store procedures as assigned by management.
• Assist in maintaining security measures to protect store assets and reduce shrink.

Requirements

• High school diploma or equivalent; retail experience preferred.
• Proven customer service skills with an enthusiastic and positive attitude.
• Strong communication skills to interact effectively with customers and team.
• Ability to multitask and handle pressure in a fast-paced retail environment.
• Basic math skills for handling cash and processing transactions correctly.
• Physically fit to stand for extended periods and manage stock as needed.
• Flexible availability including evenings, weekends, and holidays as required.