Sales Associate (225-915)

Join our dynamic team as a Sales Associate, where you'll have the opportunity to showcase your passion for customer service and sales. In this role, you will be the face of our company, interacting directly with customers to understand their needs and offer suitable solutions. Your primary goal will be to enhance customer satisfaction and drive sales, contributing to the overall success of our store. With a positive attitude and excellent communication skills, you'll provide exceptional service that builds long-lasting relationships with our clientele. Whether you're assisting with merchandise inquiries, processing transactions, or managing inventory, your contributions will be pivotal in maintaining the high standard of service that our customers expect.

Responsibilities

• Assist customers with product inquiries, ensuring they find the right solutions for their needs.
• Process sales transactions accurately, handling cash, credit, and digital payments effectively.
• Maintain a clean, organized, and visually appealing store environment at all times.
• Stay informed about product features and benefits to provide detailed information to customers.
• Handle customer complaints efficiently, aiming to resolve issues and retain customer satisfaction.
• Restock shelves and replenish inventory to ensure product availability for customers.
• Participate in promotional activities, upselling and cross-selling to boost store sales.
• Monitor and report on competitor activities, providing feedback to enhance sales strategies.
• Build and maintain strong relationships with clients to encourage repeat business and referrals.
• Collaborate with team members to meet and exceed store sales targets and goals.
• Provide support and assistance during store events and promotional initiatives.
• Adhere to all company policies and procedures to ensure a safe working environment.

Requirements

• High school diploma or equivalent, with additional sales training preferred.
• Proven experience in a retail sales environment, demonstrating strong sales skills.
• Excellent interpersonal and communication skills to engage effectively with customers.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Strong problem-solving skills to address and resolve customer issues efficiently.
• Basic math skills for handling cash, performing transactions, and managing sales records.
• Proficiency in using point of sale (POS) systems and other retail software applications.