Sales Associate 19N40

A Sales Associate at 19N40 plays a pivotal role in driving sales and ensuring customer satisfaction within our company. This position requires a service-oriented individual who is passionate about helping customers find the right products to meet their needs. The ideal candidate will be good at identifying customer needs, recommending products, and closing sales. Our Sales Associates are the face of our brand and are responsible for creating a warm and inviting shopping environment. The role demands exceptional communication skills, patience, and the ability to multi-task in a fast-paced setting. As a Sales Associate, you will also be expected to stay informed about the latest trends and product offerings to provide thoughtful suggestions and anticipate the needs of your customers.

Responsibilities

• Welcome and greet customers as they enter the store or interact online.
• Maintain a thorough knowledge of 19N40 products to provide accurate information.
• Effectively identify customer needs and suggest suitable product options.
• Drive sales through engaging and informative product presentations.
• Handle customer inquiries, complaints, and returns professionally and promptly.
• Assist in the management of inventory levels and restocking shelves as needed.
• Keep the store presentable, tidy, and meeting organizational standards.
• Coordinate with team members to ensure efficient store operations and processes.
• Meet and exceed individual and team sales targets on a regular basis.
• Provide feedback to management about customer preferences and sales strategies.
• Attend regular training sessions to stay updated on product features and sales techniques.
• Use point-of-sale systems to process cash transactions and handle customer data.

Requirements

• High school diploma or equivalent educational qualification is required.
• Prior experience in retail sales or customer service is highly preferred.
• Excellent verbal and written communication skills are essential for this role.
• Ability to work flexible hours, including mornings, evenings, and weekends.
• Strong organizational skills and the ability to multitask effectively.
• Friendly demeanor and genuine interest in assisting customers are crucial.
• Familiarity with point-of-sale systems and basic computer skills.