Sales Associate 15D25

As a Sales Associate, you'll be at the heart of our company's interaction with customers, playing a pivotal role in enhancing their shopping experience and ensuring that they leave our store satisfied and eager to return. This role is essential for driving the retail sales process by actively engaging with customers, understanding their needs, and providing solutions that match their requirements. You will work closely with other team members to maintain a welcoming and organized store environment, influence product decisions, and contribute to achieving sales targets. The ideal candidate is enthusiastic, customer-oriented, and has a passion for helping others find the right products that suit their needs. If you excel in a dynamic, fast-paced retail environment, are eager to learn, and have excellent communication skills, we would love for you to join our team.

Responsibilities

• Greet customers warmly and ascertain their needs and preferences.
• Provide detailed information about product features and benefits.
• Listen carefully and respond to customer inquiries with accurate information.
• Maintain knowledge of current sales and promotions in the store.
• Assist customers in locating merchandise within the store premises.
• Ensure shelves are fully stocked and product displays are attractive.
• Process customer transactions using the cash register effectively and accurately.
• Help coordinate store activities and assist with inventory management.
• Resolve customer complaints in a gracious and timely manner.
• Participate in on-the-job training programs to enhance customer service skills.
• Work collaboratively with team members to achieve shared business goals.
• Follow company policies and procedures regarding operational activities.

Requirements

• High school diploma or equivalent is required for this position.
• Previous retail sales experience is preferred but not mandatory.
• Strong communication and interpersonal skills are essential for this role.
• Ability to work flexible hours, including weekends and holidays.
• Proficient in basic mathematics and capable of handling cash transactions.
• Must be physically able to stand and walk for extended periods.
• Strong customer service skills with a customer-first mindset.