Sales Associate 13J25

As a Sales Associate, you hold a crucial position in driving the revenue of the organization by engaging with customers and providing exceptional sales support. Your role involves interacting directly with customers, understanding their needs, recommending appropriate products or services, and ensuring a positive shopping experience. A Sales Associate is not only a salesperson but also acts as the face of the company, representing the brand and cultivating relationships that lead to customer loyalty. Successful candidates will possess excellent communication skills, a passion for helping people, and the ability to work well in a dynamic retail environment. By joining our team, you'll play a fundamental part in our success, both in meeting sales goals and offering outstanding customer service.

Responsibilities

• Greet and engage with customers to create a warm shopping environment.
• Listen actively to customer needs and provide tailored product recommendations.
• Demonstrate an in-depth knowledge of the products and services offered.
• Assist customers in locating merchandise and checking in-stock availability.
• Process sales transactions efficiently and handle cash or digital payments accurately.
• Maintain a clean and organized sales floor to enhance the shopping experience.
• Monitor inventory levels and assist with stocking and organizing displays.
• Collaborate with team members to achieve and exceed sales targets.
• Resolve customer complaints and inquiries promptly with a professional demeanor.
• Participate in required sales training to enhance product knowledge and skills.
• Contribute feedback for improving customer experiences and sales processes.
• Assist in merchandising displays and promotional activities to boost sales.

Requirements

• High school diploma or equivalent; additional education is a plus.
• Previous retail or sales experience is preferred for this role.
• Strong communication and interpersonal skills are essential for success.
• Ability to work flexible hours, including weekends and holidays.
• Physical stamina to stand for extended periods and lift up to 25 pounds.
• Basic math skills needed to handle transactions and process payments.
• Customer-focused attitude with a passion for delivering excellent service.