Sales Associate 11N25

The Sales Associate at 11N25 plays a vital role in driving sales growth and ensuring customer satisfaction. This position requires a dynamic individual who is passionate about offering superior customer service and has the ability to thrive in a fast-paced retail environment. As a Sales Associate, you will be responsible for maintaining product knowledge and providing valuable insights to customers to enhance their shopping experience. Your ability to connect with customers and understand their needs will contribute significantly to achieving the store's sales targets. This role offers great opportunities for personal growth and advancement for those who demonstrate exceptional sales skills and professionalism.

Responsibilities

• Engage with customers to identify and fulfill their product needs and preferences.
• Provide detailed product information and expert advice to customers as required.
• Assist in driving store sales by maintaining upsell and cross-sell strategies.
• Ensure that the sales floor and product displays are aesthetically maintained.
• Work collaboratively with the team to achieve shared sales objectives and goals.
• Address customer inquiries and concerns efficiently to ensure satisfaction.
• Process sales transactions accurately, ensuring all policies and procedures are followed.
• Maintain a keen awareness of the latest market trends and product developments.
• Participate in stock management and inventory audits as required by management.
• Assist in executing marketing and promotional activities as directed by store leadership.
• Develop long-term customer relationships to foster repeat business and brand loyalty.
• Support onboarding and training of new sales team members when necessary.

Requirements

• High school diploma or equivalent, with relevant work experience preferred.
• Strong communication and interpersonal skills to engage with diverse customers.
• Proven ability to achieve and exceed personal and team sales targets.
• Excellent customer service skills, with a proactive approach to problem-solving.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Familiarity with inventory management and point-of-sale (POS) systems is beneficial.
• Strong organizational skills, with the ability to multitask in a busy environment.