Sales Assistant - Sports (225-923)

The Sales Assistant position in the Sports Department is essential for creating a welcoming and engaging shopping environment for customers. This role involves directly interacting with sports enthusiasts and providing them with exceptional service by leveraging expert product knowledge and sales skills. A successful Sales Assistant should have a passion for sports, the ability to quickly build rapport with customers, and the competence to close sales effectively. Moreover, they must maintain merchandising standards and support the store in meeting sales targets. This role offers an exciting opportunity to work in a dynamic environment where sports passion and product knowledge come together to enhance sales and customer satisfaction.

Responsibilities

• Greet customers warmly and offer assistance upon entering the store.
• Maintain a strong understanding of sports products and their features.
• Assist customers by providing information and helping in product selection.
• Organize and replenish merchandise to ensure a neat and attractive sales floor.
• Process sales transactions efficiently and accurately at the point of sale.
• Achieve sales targets by using effective sales techniques and upselling skills.
• Handle customer inquiries and resolve any issues with a professional demeanor.
• Participate in inventory management and stock control activities regularly.
• Stay updated on new product launches and sports industry trends.
• Collaborate with the sales team to enhance customer service and sales efforts.
• Adhere to all company policies and procedures for a compliant workspace.
• Provide feedback to management regarding customer preferences and stock needs.

Requirements

• High school diploma or equivalent; additional education in sales is a plus.
• Previous retail experience, preferably in a sports related role, is desirable.
• Passion for sports and strong knowledge of various sports products.
• Excellent communication and interpersonal skills for customer interaction.
• Ability to work flexible hours, including weekends and holidays, if necessary.
• Proficient in basic computer operations and point-of-sale systems.
• Strong problem-solving skills and an ability to work under pressure.