Sales Assistant | Retail | Fashion (225-808)

As a Sales Assistant in the dynamic world of retail fashion, you will play a pivotal role in delivering an exceptional shopping experience to customers. This position requires an individual who is passionate about fashion and customer service. You will be the face of the brand, engaging with customers, understanding their needs, and providing them with personalized recommendations. Your ability to build lasting relationships with customers will contribute to store sales growth and the overall success of the team. A keen sense of style, attention to detail, and a friendly demeanor are essential in this role, as you strive to enhance the customer journey and ensure satisfaction with each transaction.

Responsibilities

• Greet customers warmly and provide them with a welcoming shopping atmosphere.
• Assist customers in finding products that meet their fashion preferences and needs.
• Maintain an organized and visually appealing sales floor to enhance customer experience.
• Provide in-depth product knowledge to assist customers in making informed buying decisions.
• Perform point-of-sale transactions accurately and efficiently to ensure a smooth checkout process.
• Handle customer inquiries and resolve complaints professionally and promptly.
• Collaborate with team members to achieve sales targets and store objectives effectively.
• Replenish and arrange merchandise to maintain store appearance and stock levels.
• Contribute to the store’s social media presence and marketing initiatives where applicable.
• Participate in periodic training sessions to stay updated on industry trends and new products.
• Support inventory management processes, including stock counts and reporting discrepancies.
• Uphold the brand’s image during every customer interaction and transaction.

Requirements

• Previous experience in a retail or customer service role is preferred.
• Strong communication skills with the ability to engage diverse customer groups.
• A passion for fashion and staying up to date with the latest trends.
• Proficiency in using point-of-sale systems and handling cash transactions.
• Ability to work flexible hours, including weekends and public holidays.
• Excellent organizational skills and attention to detail in maintaining store standards.
• Capability to work well in a fast-paced and team-oriented environment.