Sales and Operations Supervisor 29N25

The Sales and Operations Supervisor is a pivotal role within our team, dedicated to optimizing sales processes and enhancing operational efficiency. This position involves a strategic blend of managing day-to-day sales activities, aligning operational objectives with the larger business goals, and ensuring excellent customer service. The ideal candidate will have a strong background in sales management and operations, excellent communication skills, and the ability to lead and motivate a team. The role requires a proactive individual who can work in a fast-paced environment, anticipate challenges, and provide practical solutions. You will play a crucial role in driving sales growth and improving operational processes while ensuring customer satisfaction and meeting financial targets.

Responsibilities

• Oversee and manage daily sales operations to ensure achievement of sales targets.
• Develop strategies to improve sales productivity and operational efficiency.
• Coordinate between sales teams and operations to ensure seamless process integration.
• Analyze sales data and reports to identify trends and areas for improvement.
• Train, mentor, and provide feedback to team members to boost performance.
• Develop and maintain positive relationships with key clients and stakeholders.
• Ensure compliance with company policies and legal regulations within the team.
• Prepare and present regular reports on sales and operational performance to management.
• Identify opportunities for process enhancements and implement innovative solutions.
• Manage budgetary aspects and allocate resources effectively to meet business objectives.
• Lead cross-functional meetings to align sales and operational strategies diligently.
• Resolve any customer issues or conflicts promptly, maintaining high satisfaction levels.

Requirements

• Bachelor’s degree in Business Administration, Sales, or a related field is required.
• Minimum of five years' experience in sales and operations management, is essential.
• Proven track record of achieving sales targets and driving process improvements.
• Strong leadership and team management skills with a results-oriented approach.
• Excellent analytical skills, with the ability to interpret data and make sound decisions.
• Exceptional communication and interpersonal skills to influence and negotiate effectively.
• Proficiency with CRM software and Microsoft Office Suite applications is necessary.