Sales Account Coordinator

Job Title: Sales Account Coordinator

Location: Dubai, UAE

Join our high-performing team in Taste, Texture and Health and “Bring progress to life!” In this role, you will have the exciting opportunity to support our sales organization by working directly with customers and collaborating across functions to deliver impactful solutions in Beverage, Sweet Goods and Savory segments. You’ll gain hands-on experience, develop valuable commercial skills, and train alongside some of the best in the industry. This role is also a great fit for candidates interested in growing into an Account Management career path.

Your Key Responsibilities

• Support Account Managers in managing client relationships and accounts
• Handle client projects and account management activities, including customer data and product life cycle coordination
• Maintain close collaboration with internal stakeholders such as the Technical Team, Pricing Office, Credit Team, and Sampling Team
• Work closely with the Customer Experience Team to ensure high levels of client satisfaction
• Manage all commercial data and perform general administrative tasks, including sample orders, regulatory documentation, system setup (CMIR and pricing), and price letters
• Address day-to-day client requests with efficiency and professionalism
• Assist the Commercial Team with relevant reports, client meetings, and other customer-related activities
  
  

We offer

• A rich history and a promising future of bold scientific innovation and passionate collaboration with our customers
• A space to grow, with encouragement and support for curiosity and an open mindset
• A culture that prioritizes safety and well-being—both physical and mental
• The opportunity to work for a company where sustainability is not just a claim, but a core part of our strategy and purpose
• A collaborative environment where we learn from each other to bring progress to life and create a better future
• Competitive compensation, career development opportunities, and an outstanding benefits program
  
  

You bring

• Minimum of a Bachelor’s degree is required
• Fluency in English is a must. Knowledge of French and Arabic is considered a strong advantage
• Minimum of 2 years of experience in sales support or customer service; experience in the flavor industry is a plus
• Proficiency in SAP, Excel, PowerPoint, and CRM systems
• Highly motivated, energetic self-starter with the ability to prioritize and manage multiple projects in a fast-paced, dynamic environment
• Strong organizational and analytical skills, especially in tracking, managing, and analyzing customer lead effectiveness
  
  

About Dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Our application process

Interested in this position? Please apply online by sending us your CV in English via the career portal (www.dsm.com/careers).

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.

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