Room Attenddant

Job Location:

NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.

We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.

The Room Attendant is responsible for cleaning, servicing, and maintaining guest rooms and suites to the highest standards of cleanliness, hygiene, and luxury. This role plays a critical part in guest satisfaction by ensuring a flawless, comfortable, and welcoming room environment.

Key Responsibilities

• Room Cleaning: Clean, dust, vacuum, and sanitize guest rooms, balconies, and bathrooms daily according to brand standards.
• Linen & Bedding: Strip and remake beds with fresh sheets, change towels, and replenish guest amenities (soaps, shampoo, mini-bar items, coffee supplies).
• Maintenance Reporting: Inspect rooms for any damage or broken items (e.g., burnt-out light bulbs, leaking faucets) and report them immediately to the Engineering team.
• Guest Service: Respect guest privacy ("Do Not Disturb" signs), handle guest requests politely, and return any lost-and-found items to the supervisor.
• Trolley & Inventory: Restock and organize the housekeeping trolley at the start and end of each shift with adequate cleaning supplies and linens.

Job Requirements

• Experience: Previous experience as a Room Attendant or Cleaner in a 4- or 5-star hotel is preferred but not required.
• Skills: Strong attention to detail, physical stamina to lift, bend, and stand for long shifts, and basic English to understand guest requests.
• Attributes: Reliable, trustworthy, and able to work independently under tight shift timelines.

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