Road Logistics Customer Care And Operations Specialist

Its more than a job

Working in Trucking is all about moving goods, but at Kuehne+Nagel, it is also about making a difference in peoples lives. With us, you are a vital part of the supply chain that helps create everyday moments and unforgettable experiences for people around the world. For example, youll make sure that fresh flowers arrive in perfect condition at the local florist to brighten someones day. And that semiconductors arrive safely at the factory that builds medical devices that improve lives. At Kuehne+Nagel, our work is about more than we imagine.

‎

We are looking for someone to offer high levels of customer service and operational support to our Aerospace and Defense client base by managing and overseeing shipments. Compliance is crucial in this sector, so attention to detail is essential for success.

Note that this position is open at two locations - our office in Bristol or our customers site in Duxford.

How you create impact

• To efficiently process bookings from clients and overseas agents onto the system;
• To liaise with all relevant parties throughout the shipment to organise the movement of goods;
• To deal with any issues that may arise during a shipment and ensure the client is updated;
• To process sales and purchase invoices;
• Working at all times to enable and develop a team culture;
• Completing any reasonable task requested of you by your supervisor/manager promptly;
• When deemed necessary, aiding in the completion of other departmental work to ensure efficiency and effectiveness of the department as a whole to ensure customer service, internal or external, is continually maintained.
  
  

What we would like you to bring

• Excellent customer service skills;
• Have a strong attention to detail and accuracy;
• Strong communication and interpersonal skills;
• Strong organisational skills with the ability to manage conflicting priorities;
  
  

Whats in it for you

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

---