Retail Sales Promoter (225-807)

A Retail Sales Promoter is a dynamic and engaging professional responsible for driving sales and enhancing the customer shopping experience in a retail environment. They play a crucial role in promoting products, services, or brands to increase awareness and generate sales. This position requires excellent interpersonal skills, a strong understanding of the retail sales process, and the ability to persuade and educate customers effectively. Retail Sales Promoters are often on the front line, interacting with customers, answering questions, handling objections, and ensuring that each customer leaves the store satisfied with their experience. This role is ideal for an enthusiastic and outgoing individual who thrives in a fast-paced environment and is motivated by meeting and exceeding sales goals.

Responsibilities

• Engage with customers to provide an excellent shopping experience and promote sales initiatives.
• Demonstrate and explain products, services, or promotions to customers in the store.
• Maintain a thorough understanding of the products and services being promoted.
• Meet and exceed individual and team sales targets on a regular basis.
• Collect and analyze customer feedback to improve sales strategies and product offerings.
• Assist in organizing promotional events and campaigns to boost sales.
• Collaborate with the marketing team to implement effective in-store displays and signage.
• Stay updated on industry trends, product knowledge, and competitor offerings.
• Provide accurate product information and pricing details to customers as requested.
• Ensure high levels of customer satisfaction through excellent sales service and support.
• Handle and resolve customer complaints or issues promptly and professionally.
• Track and report on sales and promotional performance to store management regularly.

Requirements

• Proven experience as a retail promoter or similar customer-facing role.
• Strong communication and interpersonal skills are essential for this role.
• Ability to learn about products and services thoroughly and quickly.
• Comfortable with approaching and engaging with a diverse customer base.
• Results-oriented with a demonstrated ability to meet sales targets regularly.
• Flexible schedule, including availability to work weekends and holidays.
• High school diploma or equivalent; additional certifications are a plus.