Retail Sales Manager 07J26

The Retail Sales Manager is a key leadership position responsible for driving sales performance and ensuring the profitability of the retail store. As a Retail Sales Manager, you will oversee the daily operations of the sales team, develop sales strategies, and build strong customer relationships to enhance customer satisfaction and loyalty. Your primary focus will be on training and developing your team, monitoring sales targets, and ensuring the highest standards of customer service are maintained. You will work closely with the store management and the marketing team to implement promotions and special offers. The ideal candidate is someone with excellent leadership skills, a track record of success in retail sales, and the ability to work in a fast-paced, customer-focused environment.

Responsibilities

• Lead and motivate the sales team to achieve and exceed sales targets.
• Develop and implement effective sales strategies and promotional activities.
• Monitor store performance metrics and prepare detailed sales reports.
• Build and maintain strong relationships with key customers and stakeholders.
• Identify market trends and opportunities to improve sales performance.
• Ensure that the store meets the company’s visual merchandising standards.
• Manage inventory levels and oversee the execution of store replenishment.
• Train and develop the sales team to enhance customer service skills.
• Handle customer complaints and queries in a professional manner.
• Collaborate with the marketing team to implement sales and marketing initiatives.
• Ensure compliance with all company policies and retail best practices.
• Oversee the recruitment, training, and scheduling of sales associates.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Proven experience as a Retail Sales Manager or similar leadership role.
• Strong leadership and team management skills are essential for this role.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Demonstrated ability to implement effective sales strategies and meet targets.
• Proficiency with retail management software and Microsoft Office Suite.
• Flexibility to work retail hours, including weekends and holidays.