Retail Sales Executive (225-831)

As a Retail Sales Executive, you are the driving force behind a store's commercial success. You are responsible for demonstrating exceptional sales skills to meet sales goals while delivering outstanding customer service. This role places you at the forefront of customer interaction, whether it involves assisting shoppers with their purchases, managing store displays, or handling merchandise. A dynamic personality, a keen understanding of customer needs, and an ability to maintain a welcoming store environment are pivotal. Retail Sales Executives are the bridge between a customer's needs and the store's offerings. You will work closely with various members of the store's team, including the retail manager, to create sales strategies and optimize product placement. Enthusiasm, proactivity, and a results-oriented mindset will be crucial in thriving in this role.

Responsibilities

• Engage with customers to determine their needs and recommend suitable products.
• Achieve monthly and quarterly sales targets through various selling techniques.
• Maintain a high level of product knowledge across all store categories.
• Ensure that product displays are attractive and up to date.
• Process transactions efficiently using the store’s point-of-sale systems.
• Handle customer inquiries and complaints with professionalism and empathy.
• Collaborate with the store team to strategize on increasing sales revenue.
• Assist in inventory management and stock replenishment activities.
• Conduct regular competitor analysis to improve positioned market offerings.
• Participate in training sessions and team development meetings regularly.
• Uphold store policies and ensure a clean, organized shopping environment.
• Contribute to the development of in-store promotions and marketing campaigns.

Requirements

• Proven experience as a Retail Sales Executive or in a similar role.
• Strong understanding of retail sales principles and customer service practices.
• Exceptional communication and interpersonal skills necessary for this role.
• Able to perform in fast-paced environments and adjust to dynamic situations.
• Basic proficiency in using computerized point-of-sale systems and software.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• High school diploma or equivalent preferred; a degree is a plus.